Overview

Full-Time Contact Center Agent Bilingual (Spanish) Job at CPM Federal Credit Union in Charleston, South Carolina 29405



Full-Time Contact Center Agent Bilingual (Spanish)

Description

Full-Time Contact Center Agent – Bilingual (Spanish)
North Charleston
Responsible for handling a variety of member service calls in a prompt and courteous manner. Accurately resolves member questions and problems regarding account
statements, loans, payments, automatic transfers, interest rates, and investment certificates. Completes and maintains related reports, records, and files. Actively cross sells Credit Union services and supports all functions within the Contact Center. Ensures accurate, prompt service is
provided to both internal and external members while
building and strengthening relationships. Ensures that
internal and external member’s expectations are being exceeded with every interaction. Fluent in Spanish required. AA/DFW/H/V/EOE. Apply at: www.cpmfed.com/careers

Job Details

Job Type

fulltime, employee


About Company

Company: CPM Federal Credit Union

Company Location:  Charleston, South Carolina 29405

About CPM Federal Credit Union