Full Time FOH Catering Manager Job at C.ex GROUP – in Coffs Harbour NSW
Attractive Club Managers Salary : Based upon experience.
Excellent working conditions + flexible working arrangements
About the Role…
The role is an active position that requires the successful applicant to work within budgets and to tight time schedules.
You must have strong communication skills to enable you to liaise with both Back of House and Front of House catering staff.
As the FOH Catering Manager you will also be expected to contribute to HR initiatives and attend meetings as required.
Your key focus will be on delivering exceptional service to our customers upholding the C.ex Vision “Our focus is you!” whilst assisting in the smooth running of daily operations and management of staff.
Preparing and adjusting rosters to meet Club KPI’s and budgets for both FOH and BOH areas.
Daily management of FOH teams.
Liaise with the senior Chefs to ensure efficient rosters are developed and implemented.
Assist kitchen team develop and cost menu’s.
Willing to work a minimum of 2 nights a week supervising Catering Outlets and Bars, including some weekend shifts.
Mentoring and performance managing catering staff to develop a strong performing team.
Preparing and executing staff training programs.
Updating SOP’s as required.
Developing and executing sales programs to increase sales through up selling.
Ensuring all restaurants have the correct service equipment to facilitate seamless service.
Liaise with the Chefs to ensure staff are aware of menu items and dietary inclusions.
Be a positive role model for all staff.
Promote and develop techniques to improve and provide exceptional customer service.
To be successful in this role you would need to possess the following:
Exceptional customer service skills
Willingness to learn and share experiences
Enjoy working in a team environment
Professional and immaculate presentation
Exceptional organizational, communication and time management skills
Ability to work efficiently and at times juggling multiple tasks
Ability to remain calm under pressure
Be punctual, efficient, and courteous at all times
Ability to work weekends and nights as required
Happy, friendly and helpful personality
Outstanding work ethic
Responsible Service of Alcohol Competency card (essential)
Responsible Service of Gaming Competency card ( desirable)
High level of communication skills
Proven effectiveness working to budgets
Proven analytical skills
Previous management experience in a high volume multi venue hospitality environment
High attention to detail
Computer literate and ability to provide meaningful accurate reports
Ability to learn new systems and programs for operational execution.
Experience in change and performance management.
Diploma in Hospitality / Human Resources (desirable)
The diversity of the C.ex Group provides a range of varied and interesting roles.
As well as a fun and exciting work environment we are also committed to your development with ongoing training that will hold you in high esteem within the hospitality industry.
This position is expected to start ASAP
How to Apply…
If you are experienced in hospitality, and a passion for ensuring our customers have a truly memorable experience this could be your opportunity to shine.
No recruitment agencies please
Company: C.ex GROUP –
Company Location: Coffs Harbour NSW