Overview

FULL TIME TRANSPORT CUSTOMER SERVICE Job at ANC – in Australia

Job Description

ANC are a rapidly growing National Transport Provider who partners with widely recognised, iconic, Australian brands to provide exceptional customer focused, professional transport / home delivery solutions.


Due to our recent success, we are currently experiencing rapid growth in our Victorian operation and as such are seeking….

A Transport Allocator Assistant to join our team based in Mount Waverley, providing support for our Clients, Drivers and Transport Allocators nationwide. Allocating is the heartbeat of our logistics operation, and this role will play a key part in ensuring great service to our Customers by assisting Drivers & Clients with their job queries.

The Role:
Support our team of Allocators in providing accurate information to Drivers, Clients and Customers in a fast-paced environment.

Place bookings into our transport management system from incoming client calls.

Assist the operational team with decisions using your own knowledge, skills and capabilities previously gained in a transport environment.

To be considered for the role, you must have:
Excellent communication skills, with the ability to communicate with all levels, including Customers, Drivers and your Colleagues.

The ability to prioritise, allocate and rearrange work where necessary to meet deadlines.

A flexible attitude and the ability to work under pressure while multi-tasking.

A sound knowledge of Melbourne and surrounding areas – knowledge of capital cities in other Australian states would also be an advantage.

Knowledge of Microsoft Office and intermediate or greater skills in Excel.

Industry experience and familiarity with Transport Management Systems is desirable, but not essential. The role will also be suitable for someone looking to establish a career in the logistics industry.

An attractive remuneration package will be offered to the successful candidate depending on experience and capabilities.

If this sounds like you, then apply now!

Please note only successful shortlisted candidates will be contacted.

About Company

Company: ANC –

Company Location:  Australia

Job Category:

About ANC -