Overview

General Manager – (Full-Time) Job in Cambridge at University of Cambridge –

Madingley Hall and Gardens is a magnificent venue, owned by the University of Cambridge. It is a Grade I listed building, first constructed in 1543, situated in the village of Madingley which is around four miles to the west of the City of Cambridge, close to the intersections of the M11, A14 and A428.


Madingley Hall has a 24-hour reception service, 13 meeting rooms, 62 ensuite bedrooms, a professional kitchen, licensed bar, coffee shop, Lodge House available as rentable short-stay accommodation and is set in 8-acres of grounds including superb Capability Brown designed gardens. The site incorporates a large car park.

Madingley Hall directly employees over 30FTE colleagues and a pool of flexibly employed zero-hours staff. In a typical trading cycle, turnover exceeds £2 million.

We are seeking to appoint a General Manager to lead Hall and Gardens Operations, taking overall responsibility for the running of the Hall and on-site health and safety. The General Manager leads the Hall Operations team which is responsible for the day-to-day safe and surplus generating functioning of the Hall as a high-quality educational and commercial events venue.

The successful candidate will work entrepreneurially to identify new market opportunities and generate considered business cases, ensure the Hall site is operated within budgeted parameters and generates an operating surplus.

Educated to degree level or with corresponding professional experience in the hospitality sector, the successful applicant will have proven experience and ability in:

  • strategic and operational management in fields such as hoteling, catering and events -effective people leadership, including team development, training and change management
  • efficient team, resources and budget management
  • commercial income generation in a target driven context
  • experience developing, implementing and continuous improvement of policies, particularly in relation to site health and safety, food hygiene and licenced premises regulations.

Reporting to the Director of Continuing Education, the General Manager will advise on the safe, effective and efficient operation of the Hall. The General Manager will work closely with other Institute staff including the Head of Human Resources, Director of Finance and IT and Director of External Engagement. On a University-wide basis, they will engage with the Estates Division, the Safety Office and Security team. The General Manager will also interact with peers in the collegiate University, such as college Domestic Bursars, ensuring that best practice around hospitality, quality, site maintenance and environmental sustainability are maintained.

The General Manager role provides an opportunity for the successful candidate to influence and shape the future direction of this important site, as a key part of the City of Cambridge’s vibrant hospitality and conferencing sector. As a University of Cambridge employee, the appointed candidate will benefit from competitive remuneration and a range of employee benefits.

Informal enquiries are encouraged and can be made to the Director of Continuing Education, Dr James Gazzard at: [email protected]

Please ensure that you upload your Curriculum Vitae (CV) and a covering letter (the length of which must not exceed two A4 sides) with the details of three referees in the Upload section of the online application. If you upload any additional documents which have not been requested, we will not be able to consider these as part of your application.

Click the ‘Apply’ button below to register an account with our recruitment system (if you have not already) and apply online.

The closing date for applications is Wednesday 14 December 2022.

Selection events will take place on Friday 06 January and Friday 13 January 2023.

Please quote reference EA34239 on your application and in any correspondence about this vacancy.

The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.

About the Company

Company: University of Cambridge –

Company Location:  Cambridge

Estimated Salary:

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