Overview

German Customer Experience Specialist Job at EVA Global – in Málaga, Málaga provincia

Job Description


Detalles del empleo

Tiempo completo | Medio tiempo | Por contrato | Indefinidohace 3 horas

Descripción completa del empleo

Do you love delivering an amazing customer experience? Would you like to work in the exciting industry of emobility? We are recruiting exceptional CX Specialists to join our lively and growing team! We are looking for ambitious, driven, and self-motivated candidates with fluent written and oral German.

We offer:

  • A EUR1,500 sign-on bonus, if you join us by the 22nd September.
  • A position at a fast-growing company.
  • An international environment where you’ll work with people from over 27 different nationalities.
  • Work-place Flexibility; working from Malaga, Madrid, or Barcelona.

The main tasks of the Customer Experience Specialist role are as follows:

  • To interact with drivers in German-speaking markets and to help customers with technical issues related to the charging process.
  • To help EV drivers with account-related issues.
  • Be a champion for the customer, always seeking solutions, and sharing ideas to improve the overall customer experience!

The ideal candidate will be:

  • Passionate about customer care and delivering superior customer experiences.
  • Organized, diligent and a fast learner with a good eye for detail.
  • A team player – we are a close team where everyone contributes ideas and suggestions – moving forward together!
  • Professional and ambitious
  • > 2 years of previous experience in customer support required.
  • Interest in GreenTech and e-mobility is also an advantage.

Job Types: Full-time, Part-time, Contract, Permanent

Salary: From 1,760.00€ per month

Experience:

  • customer support: 2 years (Required)

Language:

Work Remotely:

About Company

Company: EVA Global –

Company Location:  Málaga, Málaga provincia

About EVA Global -