Global Quality & Operational Excellence 100% (f/m/d) Job at Hitachi ABB Power Grids – in Baden, AG

Job Description

Hitachi ABB Power Grids is a pioneering technology leader that is helping to increase access to affordable, reliable, sustainable and modern energy for all. We help to power your home, keep the factories running, and our hospitals and schools open. Come as you are and prepare to get better as you learn from others. Bring your passion, bring your energy, and plug into a team that appreciates a simple truth: Diversity + Collaboration = Great Innovation

Hitachi Power Grids Grid Automation – MCS Communication is a leading provider of mission-critical telecommunication solutions. The mission-critical communication customer base includes network operators of energy grids, railways, oil and gas pipelines, air traffic control, as well as public authorities.

We are looking for a technical Quality Manager with a strong focus on Software and Quality assurance. In this role you are responsible that we build quality into our software, products and services and track the relevant KPIs for it.

Your responsibilities

Work within Leadership team to prevent mistakes and defects in products and avoid problems when delivering solutions or services to customers

Focus on issue prevention rather than just control, establish customer and stakeholder needs/expectations, drive the utilization of process management across the local business to deliver consistent results, minimizing variation and maximizing efficiencies

Utilize requirements management, process implementation, risk management and performance measurement to ensure effective internal controls are in place to meet customer and stakeholder requirements across the business including Centers of Excellence

Drives adoption of effective Hitachi PG aligned systems and tools to deliver Products, Services and Software that meets customer needs and complies with regulatory statues throughout its lifecycle

Ensures the Voice of the Customer is represented within Hitachi PG at all levels in the company, risks, problems and solutions are evaluated from a customer/stakeholder point of view

Manage the quality we delivered into the hands of our customers via implementing and following primary KPIs like FFR of software and hardware, warranty and recall cost or time to issue resolution

Develop and Implement the Quality strategy, including Governance, for the Quality function in line with business needs and Global Product Grou directives

Consult on technical part of a tender and help local HBU teams to pass customers technical acceptance criterias

Establish and maintain process measurement capability and performance indicators

Your background

B.Sc/M.Sc in software engineering, data communication or telecommunications engineering or any similar field

At least 3 years of experience in managing software and supply quality in a HW & SW electronics business with outsourced production and own software development

Experience in following up internal software quality with static code analysis, automatice code review and broad functional coverage of tests in mission critical and life critical software is strong plus

Proven experience in embedded systems (HW&SW) with outsourced production Telecommunication networks with their specific quality challenges is a strong plus

Knowledge and experience on quality assurance of embedded and GUI software development and electronics manufacturing

Excellent relationship-building and communication skills paired with a highly proactive and result-oriented attitude

Strong team player mentality

Solutions oriented

Fluency in English and local language(s)

More about us

Hitachi ABB Power Grids is a global technology leader with a combined heritage of almost 250 years, employing around 36,000 people in 90 countries. Headquartered in Switzerland, the business serves utility, industry and infrastructure customers across the value chain, and emerging areas like sustainable mobility, smart cities, energy storage and data centres. With a proven track record, global footprint and unparalleled installed base, Hitachi ABB Power Grids balances social, environmental and economic values, and is committed to powering good for a sustainable energy future, with pioneering and digital technologies, as the partner of choice for enabling a stronger, smarter and greener grid.


Interested in joining our team? If so, we look forward to receiving your full application (motivation letter, CV, references) only via our online careers tool.

Hitachi ABB Power Grids Switzerland

Raphael Keusch

Talent Acquisition

Publication date


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Basic Info

Ort Baden, Aargau, Switzerland

Jobtyp Full-Time

Vertrag Regular/Permanent

About Company

Company: Hitachi ABB Power Grids –

Company Location:  Baden, AG

About Hitachi ABB Power Grids -