Health Engagement Manager (Multiple Markets) Jobs in New York, NY at Cigna
Title: Health Engagement Manager (Multiple Markets)
Location: New York, NY
Please note: We will be hiring Health Engagement Managers in multiple locations. The following are the locations available for the position:
Northern California (Walnut Creek)
Southern California (San Diego/Irvine/Glendale)
Mountain States (Denver)
Mid West (Chicago)
Liberty Valley (Philadelphia/Pittsburgh)
South Florida (Sunrise)
Carolinas (Raleigh/ Charlotte)
Mid Atlantic (McLean)
New York (NYC)
New England (Bloomfield, CT)
The Health Engagement Manager owns the output of a single work area within Health Engagement Services and manages a staff of health engagement professionals who are responsible for delivering health education and wellness programs. The individual in this role helps oversee program development, client/customer focused problem resolution and influences/leads process improvement. Promotes the organization’s health and wellness capabilities to clients/brokers, and partners with account managers. The Manager utilizes in-depth professional knowledge but is guided by functional practices and well defined management precedents. Focuses on implementing and executing strategies within own department/discipline/team. In the U.S., these roles require c urrent and active Health & Life License or in process of pursuing (completion within 60 days of hire).
Leads Health Engagement Consultant team with full management and technical responsibility for team output.
Manages a staff of health engagement professionals who are responsible for delivering health promotion and wellness programs.
Guides client/customer focused problem resolution and influences/leads process improvement
Promotes the organization’s health and wellness capabilities to clients/brokers and identifies potential sales opportunities to inform sales leadership and account managers in local market(s)
Adapts departmental plans and priorities to address resource and operational challenges
Focuses on ensuring short-term outputs and the effectiveness of team integration with other work areas
Provides input into workforce planning and recruitment activities
Manage engagement team of direct reports local market(s). Drive individual and team execution of go-to-market approach aligned with U3000 Health Engagement solutions
Maintains current knowledge of and expertise in all health engagement products, programs, strategies, and tactics
Maintains collaborative relationships with key matrix partners across the organization both within the sales organization and with those stakeholders that support health engagement
Maintains current knowledge of sales and competitive activity in assigned market(s)
Demonstrates mastery of available or upcoming health engagement products, resources, tools, presentations, materials, and collateral
Supports local market(s) with competitive health engagement solutions, strategies and tactics
Ensures team has knowledge and ability to develop market inquiries/responses for health engagement solutions; including the facilitation of training/updates for sales and account management teams
Drives team accountability on progress and fulfillment of goals and objectives, providing feedback and coaching, and formally reviewing and recognizing performance
Provides supervision and guidance as they perform their duties for assigned accounts; fosters a growth mind-set and champions Cigna’s Connect to Growth philosophy
May attend key finalist meeting
Manages local market team(s) of Engagement Consultants (EC)/Health Benefit Educators (HBE); oversees assignment of book of business for EC/HBE
Working with Engagement Director/Sr. Engagement Director, champions change management to team, market and segment
Builds relationships with the sales management team and fosters the development of relationships between sales and engagement team (O500 and Select/U500 Segments) at local levels
Provides quality assurance for health engagement strategy, communication, and meeting execution in the market
Measures market activities and makes interventions based on results
Ensures 100% assignment of Engagement team resource
Responsible for hiring, orienting, training, supervising, evaluating and developing team members
Responsible for the overall management of client events-coordinating with matrix teams to ensure coverage for inbound and outbound enrollment events for local market and other Cigna offices
Provides leadership in local market and enterprise level situations including driving success of local initiatives
Coordinate with Sales matrix partners to identify opportunities for product penetration of existing accounts, potential sales of ancillary products and strategies to maximize growth; provide active support to sales growth and persistency targets at market level
Achieve the team business plan objectives, both in support of the implementation of new plans and in identifying and responding team needs
Bachelor’s preferred; in health education, health administration, or related field
1+ years team lead and/or prior management experience preferred
Excellent oral and written communication skills
Strong business acumen, analytical and problem solving skills
Exceptional interpersonal skills with direct experience in successfully managing client facing/growth initiatives within highly matrixed organizations
Proven ability to excel in a heavily matrixed environment
Ability to analyze complex market opportunities and develop creative solutions in partnership with sales, account management, underwriting, and product teams to solve a wide variety of unique market problems.
Must be willing to travel to remote trainings/meetings as needed – 20-30%
For this position, we anticipate offering an annual salary of $71,200 – $118,600, depending on relevant factors, including experience and geographic location.
This role is also anticipated to be eligible to participate in an annual bonus plan.
Helping our customers achieve healthier, more secure lives is at the heart of what we do. While you take care of our customers, we’ll take care of you through a comprehensive benefits program that helps you be at your best. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and best in class well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and dozens of corporate discounts on essentials you use every day. For more details on our employee benefits programs, please visit the “Life at Cigna” tab on our careersite: www.cigna.com/careers
Cigna Corporation exists to improve lives. We are a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. Together, with colleagues around the world, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation. When you work with us, or one of our subsidiaries, you’ll enjoy meaningful career experiences that enrich people’s lives. What difference will you make?
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: [email protected] for support. Do not email [email protected] for an update on your application or to provide your resume as you will not receive a response.
Cigna has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.