Health Information Clerk – Admitting & Registration Job at Nova Scotia Health Authority in Middleton, NS

Job Description

Req ID: 100629

Location: Western Zone, Soldiers Memorial Hospital

Company: NSHA

Department: IMIT HIS Admitting & Registration SMH

Type of Employment: Casual Relief (3% FTE) x 3 position(s)

Union Status: NSGEU

Posting Closing Date: 27-Nov-20

Applications are accepted until 11:59 PM on the Closing Date.

Nova Scotia Health Authority is the largest provider of health services in Nova Scotia. We are over 22,000 employees who provide health care and support services in hospitals, health centres and community-based programs throughout Nova Scotia.

Nova Scotia Health Authority provides health services to Nova Scotians and some specialized services to Maritimers and Atlantic Canadians. We operate hospitals, health centres and community-based programs across the province. Our team of health professionals includes employees, doctors, researchers, learners and volunteers that provide the health care or services you may need. This is accomplished across four geographic management zones which are responsible for the operation of acute care health centres and the provision of a variety of inpatient, outpatient services including academic, tertiary, quaternary care and community based programs and services including continuing care, primary health care, public health, and mental health and addictions.


Responsible to the Health Information Services Manager, Western Zone and the Assistant Manager, the Health Information Clerk performs all functions related to Health Information Services, including but not limited to communications, patient registration, health records and general office duties. Job activities and the amount of time assigned to each activity differ among positions based on the site needs and operational requirements.

The duties may include, but not be limited to:
Admitting/Registration – e.g. processing of patient information, admission, transfer and discharge of patients

Health Records – e.g. release of information, correspondence, filing, assembly of charts

Switchboard – e.g. main switchboard and patient phone line, code phone, fire alarm, paging system

The Health Information Clerk ensures that the principles and practices that guide our work such as the mission, vision, values, expected behaviors, the leadership philosophy, organizational health, population health, ethics, safety, quality, partnerships and interprofessional collaboration are integrated within the services they provide and through the messages they deliver.


Grade 12 or equivalent required

Graduate of a recognized office administration program or equivalent experience required

Medical Terminology course or working knowledge gained through recent and relevant experience required

Previous experience in an office environment preferred

Experience or training in MEDITECH modules applicable to Health Information Services, i.e. Admission (ADM), Medical Records (MRI) and Electronic Medical Records (EMR) preferred

Computer proficiency including email, internet and ability to work within Microsoft Office

Data entry skills

Demonstrated communication and conflict resolution skills

Demonstrated interpersonal, collaboration and teamwork skills

Demonstrated commitment to customer service

Demonstrated attention to detail

Demonstrated planning, organizing, prioritizing, time management and attention to detail skills

Demonstrated accountability, initiative, and ability to work independently

Demonstrated ability to maintain confidentiality

Demonstrated commitment to ongoing learning and professional development

Commitment to promoting a culture that supports safety, ethical practices and organizational health

Travel may be required

Competencies in other languages an asset, French preferred

PLEASE NOTE: Applicants relying on education and experience equivalencies must clearly state such equivalencies in their cover letter, resume, or application. Additionally, candidates will not be considered for an interview if applications are incomplete or are missing information.

Hours of Work

Casual Relief

Salary Information

$20.3647 – $23.1417 Hourly

Thank you for your interest in this position. Only those applicants selected for an interview will be contacted. Typically interviews are held within three to four weeks of the closing date.

Successful external applicants will be required to submit the below documents and assume any associated costs as a condition of employment. Additional documentation such as banking & proof of identity will be included in your offer letter.

Criminal Record Check

Proof of education & training certifications

Proof of any additional required qualification

Valid registration with the relevant licensing body

Submission of immunization record along with health assessment documentation

Proof of SIN number

Hiring Process will depend on the timeliness of delivering the above. This is a Admin Professionals bargaining unit – NSGEU position. Preference is given to bargaining unit employees for unionized positions. Nova Scotia Health Authority is proud to provide a smoke free and scent free environment. Only online applications are accepted.

Nova Scotia Health Authority (NSHA) is committed to being a workforce that is free of discrimination, values diversity and is representative, at all job levels, of the people we serve. Our priority groups are Aboriginal People, African Nova Scotians, Persons with Disabilities and Recent Immigrants. Members of these groups are welcome to apply and self-identify if they wish to be considered under our Employment Equity policy.

Follow us on Facebook – https://www.facebook.com/NSHA.Recruitment/

About Company

Company: Nova Scotia Health Authority

Company Location:  Middleton, NS

Job Category:

About Nova Scotia Health Authority