Help Desk Specialist Job at DATCU Credit Union in Corinth, TX
This position is Full-Time (40 hours a week) Tuesday – Friday, 9am – 6pm and Saturday 9am – 1pm. Non-exempt.
High school diploma or equivalent required.
CompTIA A+ certification or equivalent certification required.
CompTIA Network+ certification or equivalent certification preferred.
CompTIA Security+ certification or equivalent certification preferred.
Additional computer related coursework preferred.
1+ year of software and hardware support services required.
Experience with Active Directory and an understanding of basic network infrastructures.
Clear written and oral communication skills with the ability to present troubleshooting steps in user-friendly language.
Excellent interpersonal skills, with a focus on rapport building, listening, and questioning skills.
Strong documentation skills.
Ability to absorb and retain information quickly.
Analytical problem solving abilities.
High level of attention to detail.
Company: DATCU Credit Union
Company Location: Corinth, TX