Hospitality & Events Co-ordinator Job at Sodexo – in Dublin, County Dublin
Welcoming staff and visitor’s hospitality facilities and arranging services.
Delivering a hosting/concierge experience for visitors.
Co-ordinating meeting room and hospitality bookings and being able to decide and move around the meeting rooms on the system to maximise client requests and relocate booking.
Computer and manual task bookings.
To arrange, organise and manage adhoc activities.
Email management and computerise booking system.
Producing reports as required.
Ensuring customer requirements and expectation are met and exceeded where possible
Act as point of contact for internal/external telephone queries in an efficient and concise manner.
Act as point of contact to deal with day to day queries made by the client.
Where appropriate, reporting of accidents and incidents
Maintain a tidy and professional reception area.
Assist with setting up of meeting room display/video conferencing equipment for on-site meetings.
To be on hand to assist/resolve IT issues the client could be having in their meeting room
To report all maintenance faults to the Service desk and log accordingly.
To carry out regular and systematic checks of the meeting rooms ensuring rooms are clean, tidy and set up to standard.
To assist with hospitality food service delivery to meeting rooms when required.
To have knowledge of all different types of space / room layouts of space and advise client which space would work best for their collaboration meetings.
Tidy and check rooms throughout the day.
Liaise with porters for room configurations required for client meeting and liaising with cleaners and catering team on the day to ensure everything is ready and on time and running smoothly.
To manage all supplier orders including meeting room hospitality.
To process invoices, track orders where relevant.
To attend training courses, as required, in order to keep up-to-date with company legislation, policies and procedures.
To carry out any reasonable request made by client or Sodexo.
The Ideal Candidate
Excellent working knowledge of MS Office, Word, Excel, Power Point
Excellent use of English language (written and spoken)
Professional and courteous telephone manner
Exemplary customer services skills
Excellent organisational skills, be efficient and proactive
Ability to work as an individual and as part of a team
Experience of delivering excellent customer service both face to face and over the telephone
Previous events/hospitality administrative experience advantage
Attention to detail
20 days holidays per year
Free GP service, Free employee assistance program
Pension Scheme, Family leave options
Sodexo Discounts – discounts from over 1,200 top retailers with you earning WOW Points (cashback) as you shop
Talk – a free wellbeing support helpline for you and your family
Up to three paid days each year to volunteer
Cycle to work
Company: Sodexo –
Company Location: Dublin, County Dublin