Hospitality & Events Co-ordinator Job at Sodexo – in Dublin, County Dublin

Job Description

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Role Responsibility

Welcoming staff and visitor’s hospitality facilities and arranging services.

Delivering a hosting/concierge experience for visitors.

Co-ordinating meeting room and hospitality bookings and being able to decide and move around the meeting rooms on the system to maximise client requests and relocate booking.

Computer and manual task bookings.

To arrange, organise and manage adhoc activities.

Email management and computerise booking system.

Producing reports as required.

Ensuring customer requirements and expectation are met and exceeded where possible

Act as point of contact for internal/external telephone queries in an efficient and concise manner.

Act as point of contact to deal with day to day queries made by the client.

Where appropriate, reporting of accidents and incidents

Maintain a tidy and professional reception area.

Assist with setting up of meeting room display/video conferencing equipment for on-site meetings.

To be on hand to assist/resolve IT issues the client could be having in their meeting room

To report all maintenance faults to the Service desk and log accordingly.

To carry out regular and systematic checks of the meeting rooms ensuring rooms are clean, tidy and set up to standard.

To assist with hospitality food service delivery to meeting rooms when required.

To have knowledge of all different types of space / room layouts of space and advise client which space would work best for their collaboration meetings.

Tidy and check rooms throughout the day.

Liaise with porters for room configurations required for client meeting and liaising with cleaners and catering team on the day to ensure everything is ready and on time and running smoothly.

To manage all supplier orders including meeting room hospitality.

To process invoices, track orders where relevant.

To attend training courses, as required, in order to keep up-to-date with company legislation, policies and procedures.

To carry out any reasonable request made by client or Sodexo.

The Ideal Candidate

Excellent working knowledge of MS Office, Word, Excel, Power Point

Excellent use of English language (written and spoken)

Professional and courteous telephone manner

Exemplary customer services skills

Excellent organisational skills, be efficient and proactive

Ability to work as an individual and as part of a team

Experience of delivering excellent customer service both face to face and over the telephone

Previous events/hospitality administrative experience advantage

Attention to detail

Package Description

20 days holidays per year

Free GP service, Free employee assistance program

Pension Scheme, Family leave options

Sodexo Discounts – discounts from over 1,200 top retailers with you earning WOW Points (cashback) as you shop

Talk – a free wellbeing support helpline for you and your family

Up to three paid days each year to volunteer

Cycle to work

Life assurance

About Company

Company: Sodexo –

Company Location:  Dublin, County Dublin

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