Host Job at The Wickaninnish Inn in Tofino, BC

Job Description

The Host at The Pointe Restaurant is often the all important first impression for guests about to embark on an amazing dining experience, and the last point of contact as they leave the restaurant. This pivotal position comes in contact with guests from a variety of demographics with a high level of expectations. The role of the Host is to exceed those expectations each and every time.

Please note due to COVID-19 operating regulations/standards some duties may change.

Duties Include:
Managing restaurant reservations via the Inn’s Property Management System, email, and over the phone

Floor management including server/table section assignment to ensure a smooth pace of service

Welcoming and seating guests

Taking and placing room service orders; assisting with delivery when necessary

Ability to lift and carry up to 25 lbs / 11.3 kgs

Assisting service team when necessary

Various administration tasks including, but not limited to, entering restaurant statistics and maintaining menus

Perform quality assurance checks and address guest comments and complaints

Ensure efficient and personalized guest service meeting AAA 4 & 5 Diamond Standards

Some duties may change due to COVID-19 regulations/standards

Introductory accommodation available for employees that meet our staff housing criteria.

Job Requirements/Qualifications:
The successful candidate must possess the following:
Willingness to learn and be constantly challenged to grow with the restaurant team

Previous fine dining or host/hostess experience an asset

General knowledge of food and wine

An appreciation for detail and customer service

Professionalism and positive attitude in every aspect of the position

Consistent punctuality and dedication

Ability to maintain all COVID-19 regulations/standards

Confident guest service skills and a calm, polite and composed demeanour

Previous experience with hotel and restaurant reservations software such as Maestro and Res Diary an asset

Valid Serving It Right Certificate

Ability to make a commitment of 1 year to the position

Recommended Training:
Serving It Right

Salary/Wage: $17 per hour

Job Application Process:
To apply for this career opportunity, please send your resume with letter of intent by clicking on the Apply Now button below.

By submitting an application you are attesting that the information given is accurate and you give consent to The Wickaninnish Inn to verify through means of previous employer contact. Due to the volume of applications we will only be contacting applicants that we feel are most compatible with our property.

About Company

Company: The Wickaninnish Inn

Company Location:  Tofino, BC

Job Category:

About The Wickaninnish Inn