HUMAN RESOURCES GENERALIST Job at Jamul Casino – 3.3 in Jamul, CA

Job Description

Your daily responsibilities include::

The following and other duties may be assigned as necessary:
Provide friendly, fast, and helpful customer service to all guests and team members.

Partners with HR Business Partners to meet the needs of departments within the business unit.

Supports the internal and external recruitment efforts for the property

Managing Open Job Requisitions for Non-exempt roles

Pre-screen potential candidates and build talent pool for all positions

Developing sourcing strategies for open roles

Assists in conducting effective, thorough and objective investigations in cases of grievances, harassment employee concerns or EEOC issues.

Provides day-to-day performance management guidance to property leadership (coaching, counseling, career development, disciplinary actions).

Works closely with property management and employees to improve work relationships, build morale, increase productivity and retention.

Conducts exit interview, record feedback/dialog, and report patterns to management.

Assists in the handling of unemployment compensation claims.

Facilitates identified training programs for the property; including but not limited to, New Hire Orientation, Customer Service, Responsible Gaming/Alcohol Awareness and supervisory/management development training.

Responsible for developing and maintaining internal communications. Sources include, but are not limited to, video presentation, newsletters, print, social networking outlets, Employee Self Service website, and email.

Conducts frequent assessments on the success of these initiatives and make recommendations to support increased readership & effectiveness of these communication sources.

Provides HR Policy guidance and interpretation consistent with Core and Local policies, State and Federal statutes and collective bargaining agreements, where applicable.

Attends training and meetings, as required.

Collects, analyzes and looks for trends in human resources data to make suggestions relating to HR strategy- turnover, recruitment, engagement, and leadership opportunities.

Assists with design and execution of engagement, wellness and retention events.

Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.

Maintains strict confidentiality in all departmental and company matters.

Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.

To be successful in this position it will require the following skill set::


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age.

Bachelor’s degree in Business Administration, HR or other relevant degree; or equivalent combination of education and experience.

Minimum of two to four years HR experience preferred.

PHR, SPHR certification preferred.

Proficient computer skills including MS Office software.

Ability to work with various levels of the organization to develop and influence the culture.

Highly effective communication and negotiation skills.

Excellent organizational skills, presentation skills and ability to work independently and collaboratively.

Exceptional customer service focus including attention to producing quality results.

Demonstrated knowledge of state, local and federal labor laws and regulations related to HR.


Ability to read and interpret documents In English, such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in English may also be required.


Ability to add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals. Ability to perform these operations using units of American money and weight measurement, volume, and distance. Must be able to efficiently and accurately count money and gaming chips and make a change. Possess the ability to operate an adding machine and have basic computer skills.


Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.


Team members must be able to qualify for licenses and permits required by federal, state, and local regulations.


The physical demands described here represent those that must be met by a team member to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the team member is regularly required to stand and use hands to finger, handle, or feel objects, tools, or controls. The team member frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision, color vision, and peripheral vision.

The team member must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 75 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces.


The work environment characteristics described here represent what a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually very loud. Team member will be exposed to an environment containing unrestricted secondhand tobacco smoke.

About Company

Company: Jamul Casino – 3.3

Company Location:  Jamul, CA

Upload your CV/resume or any other relevant file. Max. file size: 80 MB.

About Jamul Casino - 3.3