Inbound Medicare Agent Jobs in Canton at Ameridial
Title: Inbound Medicare Agent
Higbee – Canton, OH
If you have excellent customer service skills and the ability to help callers resolve questions regarding how Medicare benefits coordinate with other insurance coverage, then Ameridial has a career for you! We have an established team that is growing with opportunities.
In order to be successful in handling calls from beneficiaries and others, you must have a strong customer service and complaint resolution skill set. We will train you for this exciting opportunity
This is a full time on site position at our all center located in Canton near Belden Village Mall. The client we service does require that you are fully vaccinated to be considered for this position. You can be considered if you are willing to get vaccinated and provide proof of the vaccination.
We offer our dedicated staff the following
7 paid sick time days
10 paid vacation days
Medical, Dental, and Vision offered after the first 90 days of employment( if you choose not to obtain the insurance we will provide the funds for you to obtain your own health insurance)
No weekends, paid holidays, casual environment(yes you can wear jeans!)
Employee discount programs
Tuition Reimbursement as you grow your career with us
Assist callers on what insurance is primary to Medicare
Keep Medicare records accurately updated with correct insurance information
Provide doctors with Medicare members insurance information for claims processing
Adhere to the Privacy Act and HIPAA laws and regulations as they relate to the confidentiality of information released.
1 year of previous customer service/telemarketing/secretarial experience required
Must be able to type 25 wpm, data entry skills are a plus
Requires a High School Diploma or equivalent
Experience working with a PC and a Windows environment is required.
Must have the ability to organize simultaneous tasks
Previous experience with Medicare & Health insurance processes
Ability to prioritize and complete tasks to meet contract standards is required.
Must have demonstrated leadership skills and good interpersonal skills.
Must have proven ability to work effectively as a team member.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of the personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed