IT Systems Engineer Job at Lionbridge Technologies in Waltham, MA

Job Description

Systems Engineer – Corporate IT Infrastructure

The Infrastructure team is responsible for the architecture, design, implementation, administration, and operational support of the Lionbridge IT Infrastructure including: datacenters, virtualization platform, global WAN, security, storage, AD Services, Exchange, Office 365, Azure, Skype for Business, and other systems management solutions.


Architecture & Design

Stay current with industry technologies, evaluate existing systems and infrastructure, identify and advocate solutions for continuous improvement.

Work with business stakeholders and software development teams to define infrastructure requirements and design solutions based on those requirements.

Design solutions and processes to optimize operational efficiency, systems availability and performance.

Implementation & Operations

Maintain existing infrastructure solutions. Perform routine administration, maintenance, and troubleshooting.

Manage small to medium sized projects initiatives, define scope, create and execute implementation plans.

Implement new infrastructure solutions or integrate business services into the existing solutions.

Configure systems management tools for monitoring and capacity planning.

Provide proactive, reactive, or on call technical support, and trouble ticket resolution.

Provide escalation level support for the remote IT organization and the Corporate Helpdesk .

Create and maintain detailed functional and operational documentation.


The ideal candidate will thrive in a fast-paced environment, and have well balanced systems design, implementation, and troubleshooting skills. A self-starter with the ability to rapidly learn and familiarize themselves with a complex environment is essential.

5+ Years progressive experience in a Systems Admin / Engineering, or Technical Support role

Hands on experience with the implementation and administration of the following technologies

Azure AD / Active Directory w/ AD Services (DNS, DHCP, GPO Management) – Required

Systems administration using PowerShell – Required

Office 365 Exchange and related protocols (SMTP, POP3, IMAP) – Required

Email security / threat protection and hygiene services (TLS, Digital Signatures, Phishing and SPAM prevention, SPF, DKIM, DMARC) – Required

Office 365 Productivity Suite, OneDrive, Skype for Business, Teams – Highly Desirable

Admin and Governance of Azure Cloud Services – Highly Desirable

PowerShell Scripting – Highly Desirable

Windows Server Roles (ADFS, IIS, NPS, WSUS, Cert Services, Failover Clusters) – Preferred

Hyper-V & Windows Storage Spaces Direct – Preferred

Functional understanding of networking concepts; routing, switching, firewalls, load balancers, proxy services, & protocols (TCP, UPD, HTTP, TLS, SIP, SMTP, SNMP, LDAP)

Must possess excellent technical written and verbal communications skills

Advanced troubleshooting skills and the ability to mentor junior technical staff

Bachelor’s degree or equivalent job experience in related field

Lionbridge is an Equal Employment Opportunity Employer. All qualified candidates will receive equal consideration for employment without regard to race, color, national origin, gender, age, religion, sexual orientation, marital status, mental or physical disability, or veteran status.

About Company

Company: Lionbridge Technologies

Company Location:  Waltham, MA

About Lionbridge Technologies