Judicial Services Specialist 2 (Family Law Receptionist) Jobs in Salem, OR at Judicial Department

Title: Judicial Services Specialist 2 (Family Law Receptionist)

Company: Judicial Department

Location: Salem, OR

Initial Posting Date:

Application Deadline:

Judicial Department

Salary Range:
$2,996 – $4,876

Position Type:

Position Title:
Judicial Services Specialist 2 (Family Law Receptionist)

Job Description:

Interviews: Interviews will be scheduled within two weeks after the job posting deadline.

We are hiring a Family Law Receptionist (
Judicial Services Specialist 2) to join the Oregon Judicial Department at the

Marion County Circuit Court
in Salem, Oregon. This Family Law Receptionist will be the first point of contact for self-represented litigants and provide tools needed to process their court cases.

Oregon’s courts serve the public. Many of the individuals we serve are facing challenging life circumstances, high levels of stress, or confusion about their next course of action. The Oregon Judicial Department is a team comprised of dedicated individuals providing access to justice. We serve the community. We value reliability and accuracy. We are searching for candidates with lived experience, people that enjoy working with people from diverse backgrounds and communities. This position is a step that may lead to additional career opportunities within the state of Oregon.

As the Family Law Receptionist…

Much of your duties will be to advise litigants as to the full range of forms available and ensure each litigant has a basic understanding of the purpose or function of the forms. You will assist litigants in understanding the expected outcome of each process for which specific forms are provided and make litigants aware of possible prerequisites to filing. The Family Law Receptionist also assists in scheduling appointments for document review and schedules court hearings.

You will perform case processing and data entry, accept, and process a variety of papers and documents requiring knowledge of court operations and legal terminology, and process documents and monitor cases for further actions within established guidelines.

The Family Law Receptionist maintains the inventory of court forms for self-represented litigants and other resources as well as receipts monies for court forms and filings.

Assigned tasks may be changed to accommodate workload and organizational needs. We welcome all candidates who are inspired by

our work and mission

Benefits and Compensation

OJD pays up to 99% of medical insurance premiums—including mental health coverage. The state of Oregon provides a generous benefit package, which includes family health, dental, and vision insurance, optional short- and long-term disability, term life insurance, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses – all of which can be tailored to individual needs. Click on the link at the end of this announcement for additional information.
The hourly equivalent for this position is $17.28 – $28.13. Candidates who are new to the Oregon Judicial Department are not often hired at the highest steps of the salary range. The salary range, identified in the job announcement, is for a new hire who is not yet a member of the Public Employees Retirement System (PERS). After becoming a member of PERS (usually after six-full calendar months of employment), the required 6% employee retirement contribution will be deducted from your pay, and your salary will be increased by 6.95% to help offset that and other cost increases (such as Medicare, Social Security, state taxes, and federal taxes). For new hires who are already active PERS members, the 6% salary deduction and 6.95% salary increase will be effective immediately upon hire.
OJD provides 10 paid recognized holidays, 2 floating holidays, 3 personal business days, and separate sick and vacation paid leaves (pro-rated for part-time employees).
OJD will pay an additional 5% allowance for bilingual skills (including ASL) subject to passing a bilingual skills test and the successful applicant is assigned to use those skills on the job.
Compensation is based on conducting a pay equity analysis which involves a review of the candidates’ credentials along with the current compensation of the existing OJD workforce. Click on the link at the end of this announcement for additional information.

Application Tips

Workday times out after approximately 15 minutes of inactivity.
Prepare your cover letter before starting your Workday application.
REQUIRED: a cover letter AND a completed work history, either through your completion of the Job History (internal candidate) portion of your Workday profile, OR by attaching an updated resume.
Your cover letter and work history must demonstrate how you meet the Minimum Qualifications, Special Qualifications, and Requested Skills and Attributes, listed below.
You must follow all Instructions to be considered for this position.
Failure to provide a completed work history and cover letter will result in your removal from consideration.

What can help you get a chance to interview?
It’s important to know your application will be read by an actual person, not a computer algorithm. When we read your cover letter, we are looking to see if you are writing to us, at OJD, and whether you have addressed the Requested Skills and Attributes listed below. Using a generic cover letter is likely not going to get you an interview, so please take the time needed to personalize your cover letter.

Instructions for Cover Letter, Work History or Resume

This recruitment requires a cover letter and a complete work history that addresses the Requested Skills and Attributes. To be considered for this position, you must follow these instructions:

Resume/Work History

Attach your updated resume in the Resume / CV / Cover Letter section of the application. The attached resume file should include your name.


Complete the Job History/Work Experience portion of your Workday profile if you are not using an updated resume.

Cover Letter

Attach your cover letter (not to exceed two pages) in the Resume / CV / Cover Letter section of the application. The attached cover letter file should include your name.
In the body of your cover letter, please include responses to all five Requested Skills and Attributes listed below.
Address the cover letter “To the Hiring Manager.”

Failure to follow these above points may result in rejection of your application.

All application materials will be evaluated for consistency of information, and your letter will be evaluated for grammar, spelling, punctuation, and language use in addition to demonstrated experience.

Minimum Qualifications

(These must be evident in your resume for full consideration.)

The qualified applicant must have at least two (2) years of responsible, clerical experience in a moderately complex office or business setting involving the processing of financial, administrative, or legal documents.
Possession of a high school diploma or GED, or equivalent life or work experience.

Special Qualifications
(These must be verifiable in your application.)


Requested Skills and Attributes
(These must be verifiable in your application and addressed in your cover letter for full consideration.)

Experience providing customer service in-person and on the phone to people who may be facing challenging circumstances, high levels of stress, behavioral health issues, or trauma.
Experience performing a variety of clerical or administrative support tasks that included using a computer to enter and retrieve information, meeting strict deadlines, and maintaining accuracy when interrupted or distracted by a noisy work setting.
Experience explaining processes, procedures, policies, or decisions on behalf of an employer.
Experience and skill reviewing documents for accuracy, content, grammar, and punctuation.
Experience identifying and safeguarding confidential information and materials.

Working Conditions

This is a full-time position, and the work schedule is typically 8:00 a.m. to 5:00 p.m., Monday through Friday. This position is eligible for overtime compensation for hours worked in excess of a 40-hour work week.
Occasional after-hours work may be required.
This is a high volume, fast-paced office environment with interruptions and case-type deadlines that require document handling and processing in a timely manner.
Frequent interaction with people who may be facing challenging circumstances, high levels of stress, behavioral health issues, or trauma.
Frequent telephone and in-person contact with angry, confused, or frustrated people.
Frequent interaction with people from diverse backgrounds.
Long periods of sitting or standing while performing data entry.
The following equipment may be used: telephone, calculator, OJD-assigned computer, printer, multiple monitors, copy machine, fax machine, scanner, and electronic recording equipment.
This position is not eligible for remote work.

Criminal Background Check
You will be subject to a criminal background check if you are a finalist. Adverse results are evaluated on a case-by-case basis and may result in disqualification if the circumstances are directly related to the duties and responsibilities of the position.

United States Employment Eligibility
OJD does not offer visa sponsorships. If you are hired, you will be required to fill out the US Department of Homeland Security’s

I-9 form
confirming you are able to work in the US.

Future Vacancies
Apply now if you are interested in this or future vacancies. This job announcement may be used to fill future vacancies in this class of work.

Veterans’ Preference
Eligible veterans who meet the qualifications will be given preference in the recruitment process. To receive preference, veterans must attach the appropriate documentation after they receive an email in their Workday inbox requesting the information to verify eligibility. The action item, asking veterans to attach their documentation, will arrive after they have submitted their initial application materials. Visit the Oregon job opportunities

Veterans web page
for additional details, information, and resources.

Conduct Expectations
Because of the Oregon Judicial Department’s role in providing justice and upholding the rule of law, employees of the Department are required to meet the highest standards of professional conduct and ethics while on the job, and also to maintain those same high standards when taking actions in their personal lives that could reflect on the Department. As an employee, you will be expected to preserve the confidentiality of information received in the course of OJD employment.

Pay Equity
As an employer, the Oregon Judicial Department complies with Oregon’s pay equity law. We determine salary from applicable professional experience and education. For more information on pay equity,

click here.

Employee Benefits

Click here
to access information specific to Oregon Judicial Department employee benefits.

Questions and Support

If you require an alternate format to complete the application process, call 503-986-5930, or TTY: Oregon Relay Service 711 for the hearing impaired. Be prepared to describe the alternate format needed.
Workday related information and resources are available at

For questions about a specific Oregon Judicial Department job posting, call 503-986-5930.


Upload your CV/resume or any other relevant file. Max. file size: 80 MB.

About Judicial Department