Learning Management Systems Program Manager Jobs in Austin, TX at Facebook

Title: Learning Management Systems Program Manager

Company: Facebook

Location: Austin, TX

Salary: $100K — $150K *

Category: Consumer Technology

Job Description

Learning Management Systems Program Manager Responsibilities

Oversee program management for the learning management system, Cornerstone, across people, process, and technology areas

Partner with people/learning leadership on developing program objectives, strategy, resourcing, success metrics, and roadmaps

Provide ongoing program updates and reporting to stakeholders

Prioritize business requirements and problem statements

Partner with product and engineering teams on design, development, and delivery of learning management solutions (e.g., updates to the survey experience, custom attendance tracking solutions)

Partner with Cornerstone OnDemand to ensure requirements are met, influence the CSOD product roadmap, and ensure Facebook is leveraging the right capabilities mapped to our learning experience vision and enterprise architecture

Lead cross-functional community of practice for LMS admin community and stakeholders

Respond as key escalation point to issues, bugs and address stakeholder feedback with urgency

Continuously seek out process improvements cross-functionally to create best possible learning experience

Consult as the subject matter expert with partners and users to find fit-for-purpose solutions

Keep current with Learning/HR tool trends and developments and apply learning to improve internal tool and processes

Ensure appropriate integration of LMS solutions with other parts of the Facebook learning ecosystem

Minimum Qualifications

7+ years of experience in learning technology, including familiarity with common platforms (LMSs, LCMSs, LXPs, etc.)

Experience working with Cornerstone OnDemand (CSOD)

Experience in developing a learning technology strategy and leading execution against it

Proven systems and problem-solving skills, including an experience thinking through workflows end-to-end to develop improved solutions

Experience working with both engineering and end-user groups to identify, prioritize, and scope tool/system requirements

Proven communications skills (e.g., slide decks)

Experience working with multiple stakeholder groups to implement tool/system changes

Project management skills

Experience working in a fast-paced environment and deal with ambiguity

Experience toggling back-and-forth between strategic and operational needs, and understand when either is needed

Experience working independently with minimum supervision and lead multiple projects simultaneously involving various groups/locations/vendors

Proven organization skills, attention to detail, thoroughness, and accuracy

Preferred Qualifications

Strong process improvement background or certification

Proficiency with data and analytics

3+ years experience working in traditional learning roles (instructional design, facilitation, etc.)


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Valid through: 5/10/2021


About Facebook

Facebook is an American online social media and social networking service based in Menlo Park, California, and a flagship service of the namesake company Facebook, Inc. It was founded by Mark Zuckerberg, along with fellow Harvard College students and roommates Eduardo Saverin, Andrew McCollum, Dustin Moskovitz, and Chris Hughes. The founders of Facebook initially limited membership to Harvard students. Membership was expanded to Columbia, Stanford, and Yale before being expanded to the rest of the Ivy League, MIT, and higher education institutions in the Boston area, then various other universities, and lastly high school students. Since 2006, anyone who claims to be at least 13 years old has been allowed to become a registered user of Facebook, though this may vary depending on local laws. The name comes from the face book directories often given to American university students. Facebook can be accessed from devices with Internet connectivity, such as personal computers, tablets and smartphones. After registering, users can create a profile revealing information about themselves. They can post text, photos and multimedia which is shared with any other users that have agreed to be their "friend", or, with a different privacy setting, with any reader. Users can also use various embedded apps, join common-interest groups, buy and sell items or services on Marketplace, and receive notifications of their Facebook friends' activities and activities of Facebook pages they follow. Facebook claimed that it had 2.80 billion monthly active users as of December 2020, and it was the most downloaded mobile app of the 2010s globally.