Logistics Dispatcher Jobs in Fort Collins at Lab Logistics, LLC.

Title: Logistics Dispatcher

Company: Lab Logistics, LLC.

Location: Fort Collins


Mid-Shift: Monday through Friday, 10:00 AM to 7:00 PM, including some weekends


Lab Logistics provides medical laboratories, hospitals, and health systems we service with cost-effective, and technology enabled courier services. We deliver healthcare supply chain activities and protect patient care by making sure specimens are delivered on time and in good condition. Our mission is to become the premier outsourced supply chain solution for healthcare logistics management.


We’re looking to fill full-time Dispatch positions! Dispatchers manage a fleet of accounts by ensuring that all client routes are completed timely and accurately. This role is the primary communicator between our clients and couriers. Exceptional communication skills, both written and oral, are critical to the success in this role. The ideal candidate must have the ability to effectively multi-task in a fast-paced environment, demonstrate problem solving skills, must be detail oriented and be adaptable.


Logistics Dispatcher


The Dispatch position is responsible for managing a fleet of accounts and ensuring that clients routes within that fleet are completed timely and accurately. This position is the primary communicator between clients and couriers.


· Answer and dispatch incoming calls from clients to couriers and enter information into courier software system.

· Assign and dispatch all will calls and STAT’s.

· Monitor online dispatch board for potential issues.

· Add, change or delete scheduled stops in planning.

· Research and resolve client issues quickly and accurately.

· Communicate unresolved client issues to direct supervisor immediately.

· Monitor status of deliveries and pickups to ensure timely delivery to client.

· Assist couriers as needed to help ensure routes are completed to client expectations.

· Review route sheets for accuracy.

· Negotiate courier payout.

· Monitor and utilize web-based applications, tools, and reports.

· Ensure policies and procedures as defined by clients and the company are being met.

· Prepare SOP for each account; shift turnover.

· Perform other duties as assigned.


Effective communicator, both written and oral.

Excellent interpersonal and customer service skills.

Team oriented environment.

Strong problem solving skills and attention to detail.

Ability to multi-task in a fast paced environment.

Proficient in Microsoft Office or related software.


Some college or college degree in business, logistics or related field preferred.

3+ years of customer service experience required.

Courier software experience a plus.


Prolonged sitting at a desk.

Heavy communication via phone and email.

Ability to lift up to 15 lbs at a time.

Job Type: Full-time

Pay: $21.00 – $22.00 per hour



401(k) matching

Dental insurance

Employee assistance program

Health insurance

Health savings account

Life insurance

Paid time off

Vision insurance


Monday to Friday

Weekend availability


Customer service: 1 year (Required)

Dispatching: 1 year (Preferred)

Work Location: One location

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About Lab Logistics, LLC.