Manager, Identity Access Management (Logical Security) Jobs in Naperville, IL at BMO Capital Markets

Title: Manager, Identity Access Management (Logical Security)

Company: BMO Capital Markets

Location: Naperville, IL

Salary: $150K — $200K *

Category: Finance & Insurance

Job Description

The Business Systems Manager is responsible for the oversight, support and manage daily provisioning (New Setups/Amend/Delete/Password Reset) of applications utilized at BMO. This role will serve as the key escalation point and will lead to ensure provisioning of access is in compliance with EIAM/LAM and BMO standards. This role will oversee system security and support ad hoc as well as scheduled reporting requirements as needed. Also ensure all applications audits for are completed as per BMO policies. Manage oversight of all documentation to ensure accuracy and compliance with regulatory requirements.

Managerial Leadership

Provide planning, day-to-day leadership and direction to a team or teams of employees by setting the context and direction, defining accountabilities, tasks and assignments, and establishing boundaries for decision-making and approvals.

Establish and maintain managerial practices (e.g., creating a collaborative environment) that build a high performance work environment within the team.

Provide performance feedback and coaching, and make decisions and/or recommendations regarding hiring, transfers, terminations, recognition and compensation.

Ensure measurable, quantitative team training and development strategies that accelerate the performance of the team and individual are in place.

Build, develop and maintain effective relationships with internal business partners/ external customers/ stakeholders for the purposes of enhancing team effectiveness.

Product & Process Management

Manage day-to-day work flow, ensuring the team is meeting standards and service level agreement (SLA) and/or business partner agreement (BPA) requirements. Handle and resolve matters of higher complexity and/or business risk, core business critical issues, disputes, queries and complaints from internal business partners and external customers.

Provide deep knowledge and technical expertise to resolve complex employee inquiries and issues (including investigation and resolution), support process, product or technical design, and provide consultative services within T&O and/or to internal business partners/ external customers.

Formulate, develop and implement procedures for the team on an on-going basis, ensuring adequate control measures are in place.

Partner with internal business partners regarding new product development as appropriate.

Partner with internal business partners to meet service delivery expectations at the operational level.

Provide professional/ technical advice and counsel to internal business partners and Operations colleagues.

Manage quality and continuous improvement of existing processes.

Assess business unit strengths/ weaknesses/ capabilities in comparison with competitors, identification of competitors, status of information technology (IT) capabilities, emerging trends, cost competitiveness, including benchmarking costs, where appropriate.

Identify industry productivity/ quality standards and benchmark Bank to industry.


Ensure cost effectiveness of all activities and continuously seek productivity and cost reduction initiatives.

Hold employees accountable to positively influence the business unit’s financial performance.

Business Performance Management

Lead a team in the delivery of exceptional customer service that builds trust through responsive, accurate, consistent, knowledgeable and available services and support.

Develop, implement, rev…

About BMO Capital Markets

BMO Capital Markets is the investment banking subsidiary of Canadian Bank of Montreal. The company offers corporate, institutional and government clients access to a range of financial services. These include equity and debt underwriting, corporate lending and project financing, merger and acquisitions advisory services, securitization, treasury management, market risk management, debt and equity research and institutional sales and trading. A.J. Nesbitt of Montreal and P.A. Thomson of Hamilton, Ontario establish Nesbitt Thomson, a firm that becomes a household name in Canada for its role in some of the world’s largest mining, resources, and hydroelectric power projects. After World War II, Nesbitt Thomson expands its operations to include such diverse industry sectors as chemicals, salt, steel, ships, farm machinery, retail stores, and a transcontinental natural gas pipeline.