Overview

Medical Receptionist Jobs in Brooklyn at Rendr


Title: Medical Receptionist

Company: Rendr

Location: Brooklyn

Who We Are

Lead by highly successful physician executives with a mission to improve health care quality for underserved populations, Rendr Physicians is a primary care driven multi-specialty medical group serving approximately 100,000 patients through its 40 locations in Brooklyn, Manhattan and Queens.

Location: Various locations available across Brooklyn and Manhattan

Job Position:

Medical receptionists are responsible for providing a great first impression of Rendr Physicians by warmly welcoming patients to the practice and providing exceptional customer service throughout the visit.

Essential Functions:

Warmly greet and direct patients, vendors, and visitors as they enter the practice

Schedule new appointments and coordinate follow up appointments

Process insurance information to determine patient eligibility and collect copays accurately

Check-in patients upon arrival and assist with completion of paperwork when needed

Address questions specific to insurance benefits and coverage and escalate questions to Billing Team when appropriate

Check/prepare lab or imaging reports

Verify accuracy of patient information and make appropriate changes or updates in records

Conduct follow-up reminder calls to patients when needed

Answer phone calls and handle all inquiries in a prompt and professional manner

Help patients in distress by responding to emergencies

Handle sensitive and confidential patient data appropriately

Qualifications:

Bilingual in English and Chinese required

Excellent verbal, written, and interpersonal communication skills

Strong sense of accountability

Dedication to patient satisfaction and safety

Adaptability and flexibility able to work in different offices

Ability to work independently and in a team environment

Strong organizational skills with ability to manage competing priorities #zr

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About Rendr