Overview

Member Services Representative Job at Planet Fitness – 3.4 in Mount Pleasant, MI

Job Description

Planet Fitness is looking for energetic, enthusiastic Overnight Member Service Representatives that are passionate about health & fitness to join our amazing team. We have multiple hourly Overnight Member Service Representative positions open! These include part-time and full-time opportunities with flexible work schedules.


Starting pay is $12.25/hour, with a 3-month increase to $12.75/hour, based on performance eligibility, plus an extra dollar shift premium overnight.

Apply now!

Our Overnight Member Service Representatives enjoy:
Growth opportunities – 77% of our managers promoted from within

A Free PF Black Card Membership valued at $24.99

Go to any gym and bring a guest for free

Includes amenities such as free tanning, hydromassage & total body enhancement

Free CPR certification

Same day pay

Free Fitness Trainer certifications

Paid Time Off

401k with a 4% company match

Free Employee Assistance Program

Health, Dental & Vision Insurance

Life insurance

Short & Long-Term Disability

Volunteer opportunities in your local community

A fun, judgement-free environment

  • Some benefits are exclusive to full time team members

Our Mission: We feel a social responsibility to enable all people to enhance their lives through an affordable, high-value, non-intimidating, Judgement Free Zone®. We commit to connecting with each community we serve on a grassroots level by joining our communities with local involvement of our time and financial resources. Planet Fitness is one of the largest and fastest growing fitness centers in North America. Our environment is engaging, positive, and fun.

Essential Overnight Member Service Representative duties:
Answering member questions (in person or over the phone)

Completing member check-ins

Giving new member tours and signing them up

Cleaning throughout the facility (Bathrooms/Locker Rooms/Black Card Area/Workout Area)

What we are looking for:
Someone who is 18 years of age or older

A great attitude

Willing to learn new things

A strong listener

The ability to empathize and problem solve

Punctuality and reliability is a must

Great customer service skills

Physical Requirements for Overnight Member Service Representatives:

Continual standing and walking during shift.

Continual reaching with hands/fingers/arms during shift.

Occasional climbing, balancing, kneeling and crouching during shift.

Must be able to occasionally lift over 50 pounds.

Will encounter cleaning chemicals.

EEO Statement

Impact Fitness is an Equal Opportunity Employer. We are committed to the policy of equal employment opportunity in recruiting, hiring, career advancement and all other employment practices.

About Company

Company: Planet Fitness – 3.4

Company Location:  Mount Pleasant, MI

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About Planet Fitness - 3.4