Member Services Representative Job at Planet Fitness – 3.4 in Mount Pleasant, MI
Starting pay is $12.25/hour, with a 3-month increase to $12.75/hour, based on performance eligibility, plus an extra dollar shift premium overnight.
Our Overnight Member Service Representatives enjoy:
Growth opportunities – 77% of our managers promoted from within
A Free PF Black Card Membership valued at $24.99
Go to any gym and bring a guest for free
Includes amenities such as free tanning, hydromassage & total body enhancement
Free CPR certification
Same day pay
Free Fitness Trainer certifications
Paid Time Off
401k with a 4% company match
Free Employee Assistance Program
Health, Dental & Vision Insurance
Short & Long-Term Disability
Volunteer opportunities in your local community
A fun, judgement-free environment
- Some benefits are exclusive to full time team members
Our Mission: We feel a social responsibility to enable all people to enhance their lives through an affordable, high-value, non-intimidating, Judgement Free Zone®. We commit to connecting with each community we serve on a grassroots level by joining our communities with local involvement of our time and financial resources. Planet Fitness is one of the largest and fastest growing fitness centers in North America. Our environment is engaging, positive, and fun.
Essential Overnight Member Service Representative duties:
Answering member questions (in person or over the phone)
Completing member check-ins
Giving new member tours and signing them up
Cleaning throughout the facility (Bathrooms/Locker Rooms/Black Card Area/Workout Area)
What we are looking for:
Someone who is 18 years of age or older
A great attitude
Willing to learn new things
A strong listener
The ability to empathize and problem solve
Punctuality and reliability is a must
Great customer service skills
Physical Requirements for Overnight Member Service Representatives:
Continual standing and walking during shift.
Continual reaching with hands/fingers/arms during shift.
Occasional climbing, balancing, kneeling and crouching during shift.
Must be able to occasionally lift over 50 pounds.
Will encounter cleaning chemicals.
Impact Fitness is an Equal Opportunity Employer. We are committed to the policy of equal employment opportunity in recruiting, hiring, career advancement and all other employment practices.
Company: Planet Fitness – 3.4
Company Location: Mount Pleasant, MI