Merchant Services-Platform Integration Product Manager Jobs in Tampa, FL at J.P. Morgan Chase & Co

Title: Merchant Services-Platform Integration Product Manager

Company: J.P. Morgan Chase & Co

Location: Tampa, FL

Salary: $80K – $100K*

Category: Finance & Insurance

Job Description

J.P. Morgan’s Wholesale Payments business is an innovative leader in the payment space serving 85% of Fortune 500 companies and delivering several industry firsts. Our Wholesale Payments solution stack includes payment processing and merchant acquiring where we are an industry leader holding the #1 position in market share by volume. Our expanding suite of global products and technology platforms alongside our consultative expertise are developed to provide unique client value and address the challenges treasury and payments professionals face today and will continue to face in the coming years.

Merchant Services is the global payment processing business for JPMorgan. Merchant Services is the world’s leading merchant acquirer with over $1 trillion in annual transaction volume in 2016. ChaseNet is a customized closed-loop proprietary payments platform, and Chase Pay is the firm’s new digital wallet that makes mobile transactions simple, safe and rewarding. Merchant Services is a leading provider of payment, fraud and data security for companies large and small and capable of authorizing transactions in more than 130 currencies.

The Wholesale Payments Platform Integration team within Merchant Services is responsible to design, articulate, and drive strategy and business transformation efforts with the ultimate goal of integrating and aligning with the Wholesale Payments organization improving Chase Merchant Services’ operating and financial performance.


Understand and interpret business strategy, goals and priorities across Wholesale Payments

Work to help identify, develop and shape concepts that drive integration for our clients across the wholesale payment continuum

Client obsessive and focused on developing business requirements to meet client needs

Liaise with Technology teams to define estimates for proposed development work, and interpret prioritization efforts

Facilitate workshops and conduct knowledge elicitation meetings

Own current state analysis that includes documenting the end to end business processes as well as future state analysis and process flows

Work with team partners and other functional partners to work through development, readiness, communications, training and deployment. Partner with cross LOBs and stakeholders to understand adoption process

Collaborate across all departments, identifying stakeholders and performing impact analysis defining the readiness requirements (operational and client team) ensuring readiness work and process revisions are fully defined, and completely ready for planned implementation dates

Scope problems, identify issues and actionable opportunities, design solutions, and quantify financial and business impacts. Identify implications and drive to major decisions with solid rationale

Collaborate with team members across functional teams- Product, Operations, Servicing in Merchant Services and Wholesale Payments (TS) to build analyses and roadmaps for solutions

Lead cross functional working sessions and deliver executive-level presentations

Advise and influence executive leadership on key business decisions and major change initiatives, building strong trusted advisor relationships

Identify potential roadblocks/obstacles and escalate issues as needed

Strong interpersonal and influencing skills, including the ability to work with colleagues at all levels as a peer and achieve goals without direct control over resources


About J.P. Morgan Chase & Co

JPMorgan Chase & Co. is a U.S. multinational banking and financial services holding company headquartered in New York City. It is the largest bank in the United States, the worlds third largest bank by total assets, with total assets of roughly US$2.5 trillion, and the worlds most valuable bank by market capitalization. It is a major provider of financial services, and according to Forbes magazine is the worlds sixth largest public company based upon a composite ranking. The hedge fund unit of JPMorgan Chase is the second largest hedge fund in the United States. The company was formed in 2000, when Chase Manhattan Corporation merged with J.P. Morgan & Co.