Neighbourhood Response Officer Job at Clarion Housing Group in Derby

Job Description

Salary: £28,140 – £33,100 per annum pro rata

Job Location: Based in Derby covering Leicester, Nottingham and Derby

Hours: Part Time 18 per week

Contract Type: Fixed Term Contract/Secondment ending 31st December 2020

We’re looking for a confident, customer focussed Neighbourhood Response Officer to join our team in Derby. In a nutshell, you’ll ensure that our estates are places that our residents want to live, you’ll work in a rewarding environment supporting vulnerable customers and preventing anti-social behaviour.

What you’ll be doing

Working collaboratively with other teams, external agencies and residents, you’ll ensure that Clarion Neighbourhoods are clean and safe, whilst delivering a programme of regular estate inspections, identifying improvements and investigating breaches of tenancy. We’ll look to you develop and deliver neighbourhood plans and local offers as well as working with local resident groups to develop local community facilities, activities and events.

What you’ll need

We’re looking for a confident and resilient individual with a positive mind set. With sound experience in customer service, you’ll enjoy working with people in the community. You’ll be able to develop effective working relationships across Clarion and external agencies and also be confident working alone. You’ll have experience of working to plans and targets and have the ability to exercise good judgement whilst being proactive and creative in finding solutions.

What you’ll get in return

Knowing that you’re making a difference to our resident’s lives is rewarding, but our role’s offer much more than that. Here at Clarion we’re dedicated to rewarding hard work and commitment and providing benefits that support you and your lifestyle.

The benefits we offer include the following:
Generous annual leave allowance, starting at 25 days and rising with service.

Holiday trading scheme allowing you to buy and sell annual leave.

Matched pension contributions.

Interest free season ticket loan

1% of your salary to spend on our flexible benefits scheme ‘Additions’.

Discretionary bonus of up to 5% of your basic annual earnings.

Eye care vouchers.

If this sounds like an opportunity you’d be interested in, we look forward to hearing from you.

Closing Date: Wednesday 18th March 2020 at midnight

Applicants will be required to travel regularly covering Leicester, Nottingham and Derby.

This post is subject to Basic Criminal Record Check Clearance.

You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship.

About Company

Company: Clarion Housing Group

Company Location:  Derby

About Clarion Housing Group