Night Receptionist Job at The Student Hotel in Bologna, Emilia-Romagna
In case you don’t know who we are (ahem):
TSH is a game-changer. Our unique hotel concept offers student accommodation as well as long and short stay options for students-at-heart, together with epic facilities. This creates a dynamic, fun, creative environment and brings people of all backgrounds together. The Student Hotel is a hub of awesome, positive vibes – and with properties popping up all over Europe as we speak, our vibes are spreading!
Your mission, should you choose to accept:
You are part of the exciting opening of this brilliant new location!
Just as important: you are responsible for every aspect of the hotel operation together with the Hotel Manager and the Front Office Manager. You operate mainly in the lounge/reception area where you are open and available with a friendly smile to meet all the needs of students and hotel guests and the questions of random strangers. This goes way beyond old school reception duties: you and your team members are the hotel’s super-skilled hosts and responsible for optimal guest experience.
And this stuff too:
Reception duties: check ins and outs and… you know the drill
Provide information in a fun and friendly way to guests (or potential guests!) in person, on the phone, online, by telepathy etc.
You’re the go-to contact person for our students: you handle complaints and technical issues and other stuff as it comes up
You support sales activities and in-house events
Have fun! Spread smiles and good vibes knowing that employees and guests enjoying themselves and connecting with each other is what this is all about
You’re legally allowed to work in Italy
Fluent in English and Italian and decent skills in other languages are a big plus (the more the merrier)
A flexible, hands-on, motivated and positive approach
Background in hospitality, preferably in a hotel environment
You love responsibility and handle stressful peak periods like a pro
Hard working, responsible and “let’s do this!” mentality
You build and lead motivated, happy teams like a natural
Full time job
Two weeks introduction training
The chance to be part of the exciting opening of another superb TSH location!
A job in a brilliant, dynamic, international environment
A team of fun and enthusiastic people
The chance to have true impact and be part of the exciting growth of our new hotel concept
Cool socializing opportunities and access to the gym and other facilities
Up for it?
Awesome! Send us your CV in ENGLISH and a brief explanation telling us why you were born for this role
Company: The Student Hotel
Company Location: Bologna, Emilia-Romagna