Overview

Office Support Administrator – Benefits Job at IKEA – 3.9 in Baltimore, MD

Job Description

WHAT YOU’LL NEED TO HAVE

  • Dynamic, action oriented team player that is self-motivated and confident in making independent decisions.
  • Adaptable and adjusts to changing business needs and/or priorities.
  • Placing the customer at the center of everything we do.
  • Driven to exceed goals.
  • Results oriented.
  • Sharing of knowledge and learning with others.
  • Team oriented.
  • Ability to work in a fast-paced and perpetually changing environment.
  • Ability to communicate and partner with co-workers across all levels of the organization.
  • Ability to maintain confidentiality.
  • Ability to utilize existing resources and locate new resources to assist in resolving complex situations.

WHAT YOU’LL BE DOING DAY TO DAY

  • Prepare and submit forms for Leave of Absence and Workers Compensation.
  • Update reports relating to Benefits/Leave of Absence/Workers Compensation for our location partners.
  • Performs administrative tasks related to the Benefits/Leave of Absence/Workers Compensation such as preparing leave letters, compiling OSHA logs, data entry, filing, etc.
  • Effectively communicates information to co-workers, location partners, vendors, SSC Specialists and Matrix Partners.
  • Responsible for case management and tracking.
  • Ensures adherence to the Service Level Agreement, IKEA guidelines and Policies.
  • Other duties as assigned.

TOGETHER AS A TEAM

We’re the team that provides top notch service to our IKEA co-workers through the use of a Shared Services Model. As a diverse mix of co-workers, we use our expertise to provide a high level of service with high availability, while minimizing costs. If you’re wondering who is responsible for processing pay, processing reports, answering co-worker related questions. . .it’s the SSC! We’re passionate about working together to improve the co-worker experience at IKEA!

About Company

Company: IKEA – 3.9

Company Location:  Baltimore, MD

About IKEA - 3.9