Operations Manager Job at Public Sector Resourcing – in Home Based
Are you an experienced Operations Manager? Do you have experience working with Policy? Do you have experience working with Delivery?
Imagine having a talent that could benefit someone you’ve never met and solve problems you didn’t even know existed. Well, you do, and you can. And we’re here to help you do just that. At PSR we are the go-to place for talented contractors and temps for a rich variety of civil service roles.
As an Operations Manager you will:
Lead internal and external discussions and negotiations for their service area on behalf of the department to enable the best outcome for the general public.
Act as the principal lead for their service, managing a diverse team of civil servants, consultants, and contractors to deliver the roadmap outcomes.
Be an effective problem solver, resolving highly complex and difficult problems in day-to-day issues whilst understanding the long-term impacts.
Apply creative thinking solutions to decide the most appropriate course of action in highly complex situations.
Provide oversight and drive the leadership to deliver the priority deliverables within their service, including monitoring provider performance.
Act as an enabler for the Service Owner by building and maintaining strong independent relationships with relevant policy teams, other government departments and delivery colleagues.
Provide advice and guidance for policymakers, senior officials, and ministers on their service area, including on the capacity and capability of providers.
Senior stakeholder management and building relationships – including with external bodies and business.
Complex decision making and problem solving, including analytical ability.
Major policy/programme development and delivery experience.
Managerial experience – including the ability to lead resiliently in a fast-paced environment.
Being open to challenge and driving efficiencies where required; Leading continuous improvement of processes and the service, including overseeing delivery of all taskings for their service area.
Leadership roles and contribute within wider leadership team discussions.
Effectively prioritise conflicting deadlines.
Service or Customer design experience (desirable)
Ability to regularly learn about new policy areas and apply critical judgement and challenge at intense pace (desirable)
Organisational Design skills and experience and the ability to manage a mixed team of civil servants, consultants, and contractors (desirable)
Ability to see the bigger picture and apply strategic thinking
“In applying for this role, you acknowledge the following: this role falls in scope of the Off Payroll Working in the Public Sector legislation. Any rates of payment quoted will reflect the gross rate per day for the assignment and will be subject to appropriate taxes and statutory costs. As such the payment to the intermediary and your income resulting from this contract will be different
Company: Public Sector Resourcing –
Company Location: Home Based