Patient Access Representative, (FT, Days) Jobs in Tulsa at Hillcrest Hospital South

Title: Patient Access Representative, (FT, Days)

Company: Hillcrest Hospital South

Location: Tulsa

Who We Are

Hillcrest HealthCare System (HHS) is a comprehensive health system with over 6,000 employees who serve the communities of eastern Oklahoma. HHS includes nine hospitals throughout Eastern Oklahoma, the Oklahoma Heart Institute, and Utica Park Clinic.

Hillcrest Hospital South is a 180 bed acute care hospital with a history of providing state-of-the-art technology in a friendly, community setting that is easy to navigate. With more than 1000 employees and 700 physicians, we provide a wide range of inpatient and outpatient services for all ages including emergency, intensive care, stroke, cardiology, maternity, orthopedics and surgery.

We welcome you to take the next step to join our highly skilled team of health care professionals who value Our Way of Changing Lives with Respect, Compassion, Responsibility and Accountability.

What You’ll Do

The Patient Access Representative is an integral part of the Hillcrest team. The Patient Access Representative are responsible for being the first point of contact for patients and accurately assisting them with their medical care, while providing excellent customer service and leadership skills.

The successful candidate will be responsible for:

Collecting information such as patient details, medical history, billing, insurance information, etc.

Accurately informing patients and their caregivers of hospital procedures, policies and protocols

Identify process improvement opportunities and participate in improvement plans

Reviewing and assisting others with their work and/or mentoring new employees

Working on special projects as needed

Assisting patients with their questions, concerns and/or issues

Preparing admission and discharge documentation

Performing administrative tasks with high efficiency, while maintaining a positive and professional demeanor

Demonstrating compassion and professional demeanor at all times

What You’ll Bring
Minimum Requirements

High School Diploma or equivalent

A minimum of one (1) years’ experience is preferred, but not required.

Ability to demonstrate a basic knowledge level of medical terminology and insurance plans, and/or the willingness to learn

Must possess excellent communication and interpersonal skills

Strong administrative and organizational skills

Ability to demonstrate a basic knowledge level of Microsoft Office Applications (Word, Excel, Outlook, etc..), and be willing to learn other company specific software as needed

Be willing and able to maintain professional standards of practice and adhere to Hillcrest’s Code of Conduct policies at all times

What We Offer

Competitive pay

Medical, Dental and Vision Insurance

401k with Company match

Company paid basic life insurance and long-term disability coverage

Generous paid time off (PTO), including additional extended illness bank

Tuition Reimbursement

Advancement and career development opportunities

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About Hillcrest Hospital South