Patient Account Representative I Job at SSM Health – 3.7 in St. Louis, MO

Job Description


Processes the insurance component of a patient’s obligation using the third party claims processing and payment rules. Bills claims appropriately.

Follows up on denied claims by performing appeals and denial recovery procedures. Works denied claim lines and no response claims to resolve outstanding accounts.

Analyzes credit balances on patient accounts and resolves. Responds to refund request letters from insurance carriers.

Performs other duties as assigned.


High school diploma or equivalent


No experience required


Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.

Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.

Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.

Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.

Frequent keyboard use/data entry.

Occasional bending, stooping, kneeling, squatting, twisting and gripping.

Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.

Rare climbing.

About Company

Company: SSM Health – 3.7

Company Location:  St. Louis, MO

About SSM Health - 3.7