Patient Care Coordinator (Dental or Medical Preferred) – Upper East Side Job at Tend – 4.8 in New York, NY

Job Description

At Tend, we’re combining top-notch care with soothing and safe environments, elevated hospitality, consumer-grade technology, and curated products to redefine going to the dentist as a whole-you wellness experience.

Reimagining dentistry takes a unique and diverse team, all working together through commitment, collaboration, and creativity to create the world’s first dental wellness experience. Join the team that makes going to the dentist an experience people look forward to.

We’re adding a Patient Care Coordinator to the Tend team to deliver a top-notch guest experience!


Welcome & comfort guests as they visit our Tend studio.

Provide consistent, high-quality service and hospitality to guests, in-studio, and as needed, through email or by phone.

Partner with the Studio Manager in daily operational tasks, such as scheduling, tidying, preparing for closing/opening, and inventory management.

Collaborate with the entire Studio Team, including our Dentists & clinicians, to optimize operations to positive impact guest experience.

Maintain a strong knowledge of our ever-growing offering of products & services.

Qualifications and Experiences

Proven top-notch customer service and hospitality experience in a fast-paced, high-volume environment.

Ability to organize, prioritize and multitask.

Willingness to initiate tasks and perform duties without direct supervision.

Excellent communication skills and be able to work with a diverse team.

A positive, can-do attitude.

Flexibility to work a schedule that may include early morning, late evening, holiday and weekend hours.

Previous dental experience is a bonus! *

Our Benefits are Pretty Impressive!

Our comprehensive benefits & perks program will make you grin. Employer-sponsored healthcare coverage, 401(k) with an employer match, generous paid time off, a pre-tax commuter benefit, and much more!

Additional COVID19 Precautions to Keep You Safe

We’ve always been committed to providing the highest quality of care for our team and members. During this time, we are taking extra precautions to promote the health and safety of those who work and receive treatment at our studios. From enhanced PPE to sterilized equipment and staggered visit times with on-site temperature checks, we prioritize your health every step. For more information on how we’re making our dental visits safer, please visit:https://www.hellotend.com/notice

EEO Statement

We are committed to promoting a work environment in which differences are respected, employees are treated fairly and individual contributions are valued and rewarded. We are proud to be an Equal Opportunity Employer.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

About Company

Company: Tend – 4.8

Company Location:  New York, NY

About Tend - 4.8