Patient Entrance Screener Job at Advocate Aurora Health – 3.4 in Grafton, WI
Appropriately acknowledge or greet each person entering the building at assigned entrance.
Displays courteous, helpful behavior to patients, visitors, medical personnel, and team members.
Follows protocol for screening patients and visitors as they enter the medical facility.
Adheres to all patient, visitor and team member health screening policies, procedures, and guidelines.
Maintains orderly storage of supplies and keeps table area neat, clean and organized.
Oversee daily upkeep and cleanliness of screening areas.
Abides by and complies with all medical center and department policies and procedures.
Performs other duties and projects as requested by leadership.
Demonstrates service excellence towards all visitors and staff.
Adheres to hospital and screener dress code.
Monday – Friday (8 hour shifts): 5:00am – 1:30pm & 6:30am – 3:00pm shift times.
Licenses & Certifications
High School Graduate (or equivalent knowledge).
Required Functional Experience
Typically requires 1 year of experience in health care.
Knowledge, Skills & Abilities
Ability to develop rapport quickly with all department leadership.Ability to navigate and establish priorities in an often-ambiguous environment.Demonstrated ability to work with a variety of customers in a friendly, courteous manner, and actively listen to successfully determine the customer’s needs.Ability to interact with a diverse client population and provide excellent customer service.Excellent communication skills.Demonstrated ability to work as part of a team, interpedently and collaboratively.Demonstrated organizational and coordination skills.Ability to manage multiple demands and priorities. Ability to take initiative and self-manage daily tasks.Ability to work a flexible schedule as it relates to department demands.Ability to problem-solve, manage conflict, address customer concerns and complaints, and initiate recovery steps for service failures.Demonstrated ability to operate standard equipment.
Company: Advocate Aurora Health – 3.4
Company Location: Grafton, WI