Patient Navigator Jobs in San Francisco at University of California San Francisco

Title: Patient Navigator

Company: University of California San Francisco

Location: San Francisco

OBIC (Office-based Buprenorphine Induction Clinic) is operated through the UCSF/ZSFG Department of Psychiatry and Behavioral Sciences in partnership with the San Francisco Department of Public Health (SFDPH). OBIC provides evidence-based outpatient treatment for substance use disorders with particular emphasis on medications for addiction treatment. OBIC is starting a new patient outreach and engagement program. We will be working with SFDPH’s Street Overdose Response Team (SORT) to provide follow-up and outreach for people who have experienced a non-fatal overdose. We are seeking a Peer Navigator to play an essential role in outreach and engagement to people who have experienced a non-fatal overdose. This is an exciting time to join our team as we grow and transform with the addition of new programs and services to support patients and our community.

The Patient Navigator will provide transitional support to individuals who have experienced a non-fatal drug overdose. The Navigator will work in the office and in the community to outreach to patients. Their ultimate goal will be to connect interested participants with harm reduction resources, SORT services, community treatment options, and primary care based on individual participant health related goals. Other objectives that SORT will focus on will be to decrease the risk of overdose and other substance use related comorbidities, improve physical and mental health, improve employment and housing status, improve social connectedness, for patients up to 1 year after a non-fatal overdose.

We are looking for a mission-driven, team player committed to respectful, de-stigmatized patient care for people who use drugs. The patient navigator will work closely with the SORT team to provide longitudinal non-judgmental, loving outreach to people who have experienced a non-fatal overdose. When applicable, the navigator will assist with identifying individuals’ goals and connecting to services both within the SORT team and with resources in the community. The ideal candidate will utilize lived experience with substance use and/or living in the communities we serve to support patients engaging in care.

We aim to foster an environment of inclusion and belonging for our workforce and to create a team that reflects the diversity of individuals served by our program.

If preferred, an option is available to work part-time at 80%.

Department Description

OBIC is in the Division of Substance Use And Addiction Medicine (DSAAM), which is a part of the UCSF Department of Psychiatry and Behavioral Sciences (DPBS) at Zuckerberg San Francisco General Hospital (ZSFG). DSAAM is dedicated to providing culturally competent services to the diverse patient population we serve. Providing a range of clinical services informed by evidence-based practices, cultural humility, and trauma-informed care. DSAAM consists of a number of programs located at Zuckerberg San Francisco General Hospital and Trauma Center and within the community including OBIC Clinic, Opioid Treatment Outpatient Program (OTOP), Methadone Van, Office-based Opioid Treatment Program, and Stimulant Treatment Outpatient Program.

Required Qualifications

Bachelor’s degree in related area and minimum of three years experience or equivalent combination of experience / training.

Strong interpersonal and customer service skills to comprehend and assess patient’s concerns and to quickly locate appropriate resource…

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