Job Description

Attorney-General’s Department

Job reference: 458894

Location: 5000 – ADELAIDE

Job status: Ongoing

Eligibility: Open to Everyone

Classification: ASO5

Salary Range: $80,830 – $89,897

Duration: Ongoing

Vacancy Type: Full Time

Number of Positions Available: Multiple

Closing Date: 11:30pm, Wednesday 27 October 2021

The Opportunity

The Public Trustee assists some of the most vulnerable members of our community to live their best life possible. We are seeking an experienced customer relationship professional or senior financial administrator to join our team of customer service professionals.

The role provides the opportunity for you to contribute to strategic business operations and provide high quality financial administration, estate management, investment and legal services to our customers. You will act as a mentor to other team members, supporting their development, and play an important role in driving the positive culture of the branch.

This role will enable you to showcase your outstanding relationship management, finance, and case management skills within a dynamic team that takes pride in the service they provide to the community.

This is a unique career opportunity to join our growing business and build on your current skillset, while working in a prime CBD location.

About You

You are a passionate and highly motivated individual with excellent written and verbal communication skills. You are an experienced customer relationship professional or financial administrator, and enjoy working independently and as a member of a professional team. You take initiative while managing a caseload and like to contribute to organisational growth and business improvement. You share knowledge and experience with others, and enjoy mentoring and supporting the development of team members.

If you think you have some or all the following qualities, we encourage you to apply:

A passion to deliver a high standard of customer service

Strong relationship management experience

You care about what you do, and how you do it

Proven skills in managing a caseload

Financial administration and reporting experience

Enjoy delivering quality results and being accountable for the work that you do

You have a champion mindset with a balanced focus on individual and team wellbeing

About the Public Trustee

The Office of the Public Trustee (Public Trustee) is a business unit of the Attorney-General’s Department. The Public Trustee was established in 1881 and is constituted under the provisions of the Public Trustee Act 1995.

The Public Trustee plays an important role in managing the personal, legal and financial affairs of those people in the community who lack the capacity to manage their own affairs. The Public Trustee also provides eligible South Australians with access to Will making services, powers of attorney preparation and deceased estate and trust administration.

The Public Trustee is located in a prime CBD location, with offices looking out over Victoria Square. With convenient access to public transport and close proximity to the central market, working at the Public Trustee provides an enjoyable work location which supports an active and balanced lifestyle.

For more information about the Attorney-General’s Department and also Public Trustee, please visit https://www.agd.sa.gov.au/ and https://publictrustee.sa.gov.au/.

Special Conditions for Employment

Employment is dependent upon a National Police Certificate clearance that the AGD finds satisfactory. Successful applicants will be provided further information if an interview is requested. Forms are not to be lodged directly with SA Police (SAPOL) under any circumstances and any fees incurred by applicants in doing so will not be recoverable from the AGD.

Additional Notes

You will be prompted to attach your Curriculum Vitae (CV) and Cover Letter (2 pages) after you have answered the questions via the link below. For more information please download the Job Application Pack and Job and Person Specifications.

For further information about this exciting opportunity that is not covered by this website please contact Lejla Murtic, Human Resources Consultant on (08) 8226 9380 or [email protected]

All applications must be submitted through SCOUT e-Recruitment system by answering the questions via the link below and following the prompts on the page to attach the relevant documents.


You may wish to create your answer in Microsoft Word, then copy and paste into the SCOUT e-Recruitment application form. This will also ensure your answers are not lost if you are timed out of the system.

The Attorney-General’s Department is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion.

Aboriginal and Torres Strait Islander People and people with disability are strongly encouraged to apply.

The South Australian public sector supports flexible ways of working including part-time working arrangements wherever reasonably possible. The sector is diverse and desires to increase in diversity and to create opportunities for more South Australians.

We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process and supportive workplace. If you have any support or access requirements, we encourage you to advise us at the time of application via the contact above or our website https://www.agd.sa.gov.au/.

Applications close: 27/10/2021 11:30 PM

About Company


Company Location:  Adelaide CBD SA

Job Category: