Process Automation Analyst

Relevant experience in finance or operations with a focus on Automation, IT, Data Science Process Improvement or Requirement Engineering

English (Must Have), German is an advantage

Company Description

The Process Excellence team supports our teams in documenting, measuring, analyzing and improving business processes globally.

Robotics Process Automation (RPA) is one of the most exciting (and hi-profile) aspects of business process management. As Process Automation Analyst you will collaborate with Business teams across our worldwide organization to identify automation potential and pursue end-to-end process optimization. As part of the cross-functional RPA Team, you will act as a bridge between business process owners and IT RPA developers for automation projects. Furthermore, you will play a key role in other global process optimization initiatives.

In this position, you will also support business, in driving process improvements through the implementation of automation solutions such as Robotic Process Automation (RPA), Process Mining and other automation solutions.

Job Description

AUTOMATION OPPORTUNITIES

You’ll partner with the business to analyze automation requests including understanding if the process is appropriate/ready for automation

You’ll establish and present robust return on investment business use cases with business colleagues at gateway review meetings

AUTOMATION DOCUMENTATION

Be the expert in automation documentation and support the business to complete the necessary documentation/videos to fully capture the process/requirement

You’ll collaborate and share documentation with internal and external stakeholders in our corporate systems

You are responsible for reviewing partner documentation for completeness and accuracy

You’ll work on presentations for approval process of new automations

AUTOMATION IMPLEMENTATION & MAINTENANCE

You’ll coordinate the full RPA project life cycle from idea to go live, review existing solutions and identify optimization potential

You’ll manage external development partners to deliver high quality automation solutions right first time

You’ll set and manage stakeholder expectations with clear roles, responsibilities, timescales & deliverables and ensure minimal downtime of solutions through effective maintenance

You’ll constantly monitor running automations and optimize them

COMMUNICATION & DEVELOPMENT OF AUTOMATION NETWORK

In this role, you’ll be responsible for the communication and reporting of the success of automation solutions including benefits

You’ll leverage internal and external process automation and RPA networks (such as IT, Operations, Finance and external partners teams) to understand/develop best practices and synergies

You’ll understand and drive external best practices and implementations to support business area in driving process excellence

You’ll proactively communicate project status to all interested and affected counterparts

AUTOMATION TOOLS & SYSTEMS

You are an expert in automation systems

You’ll work with tools like UIPath, Celonis, Logic Apps & other solutions

Qualifications

Developing a deep understanding of business requirements and being able to quickly establish what use cases should or should not be considered for automation

Ensuring quality automation solutions are developed/deployed

Experience of project managing IT automation solutions, such as RPA from conception to go/live and maintenance

Stakeholder expectation management on the automation/RPA program, deliverables, responsibilities and solution capabilities

The delivery of robust automation/RPA documentation to develop a clear and robust solution

Build strong relationships with internal and external stakeholders

Experience in MS application developments, SAP and programming knowledge is an advantage but not essential

Additional Information

#E

Relevant experience in finance or operations with a focus on Automation, IT, Data Science Process Improvement or Requirement Engineering

#L

English (Must Have), German is an advantage

#K

it, operations, automation, robotics, process, process management, processautomation, RPA, logic apps, Celonis, Action Flow, process-automation, ui path, prozessautomatisierung, prozessmanagement, prozess, automatisierung, automation, analyst

#D

As an employer, we value diversity and support people in developing their potential and strengths, realizing their ideas and seizing opportunities. The job advertisement is aimed at all people equally, regardless of age, skin colour, religion, gender, sexual orientation or origin. Due to legal reasons we are obliged to disclose the minimum salary according to the collective agreement for this position, which is EUR 2.208,00 gross per month. However, our attractive compensation package is based on market-oriented salaries and is therefore significantly above the stated minimum salary.

As an employer, we value diversity and support people in developing their potential and strengths, realizing their ideas and seizing opportunities. We believe passionately that employing a diverse workforce is central to our success. We welcome applications from all members of society irrespective of age, skin colour, religion, gender, sexual orientation or origin.