Production Administrative Assistant Job at Indiana Foundation Service – 2.0 in Indianapolis, IN

Job Description

Company Description

Indiana Foundation Service, a Groundworks Company, is growing rapidly and seeks a proven Production Administrative Assistant. Our experts are trained and experienced in restoring damaged foundations of all types including residential and commercial structures. We serve Indianapolis, Bloomington area, including surrounding areas such as Muncie, Lafayette, Terre Haute, Kokomo, Carmel, and Anderson. We here at Indiana Foundation Service are dedicated to finding a Production Administrative Assistant that would be a great fit for our company, and most importantly our customers!

We have been honored with the Super Service Award in 2016 by Angie’s List, and currently hold an A+ rating with the Better Business Bureau. Our rating highlights our ability to help every customer. We go above and beyond to help our customers resolve challenges with their basement, foundation, and crawl space problems.

We seek applicants with the ability to grow and expand our presence in Indiana.

Job Description

The Production Administrative Assistant must enjoy customer service and be able to project an energetic attitude, warm welcome and positive image of Groundworks.

This position handles workflow for customer service calls, production and service technician interaction. Support administrative needs of a busy customer service-based industry.

What we provide for our employees:
Bi-weekly Pay

Full-time nonseasonal work!!!

Superior training will ensure you start with immediate success

Competitive and rewarding, family-oriented culture

Advanced leadership training opportunities

World-class training and support

Benefits include Medical, Dental, Optical, Long/Short Term Disability, Life insurance, 401(k) with a company match, and paid time off including 6 holidays.

Job Responsibilities:
Provide administrative support for the Production Manager and the Sales Team.

Great customer experiences and service is how we built our reputation. You will be the right fit if you believe in serving people and solving problems.

Setting and confirming install dates.

Following up with customers on a variety of issues.

Keeping customer records current and updated.


What is required to join our team as a Production Administrative Assistant:

High School Degree/GED

1-2 years Administrative Assistant experience preferred

Previous call center or customer service preferred

Additional Information

Must be positive and motivated with excellent communications skills

Ability to adapt quickly to changes in work strategy

High Multitasking qualities

Being able to meet deadlines

Excellent computer skills

Great oral and verbal communication


About Company

Company: Indiana Foundation Service – 2.0

Company Location:  Indianapolis, IN

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About Indiana Foundation Service - 2.0