Overview

Production and Title Specialist, CAAD Job at AutoNation – 3.4 in Remote

Job Description


***This position is a fully remote opportunity but MUST support the west coast!***

Position Summary:

The incumbent will be responsible for preparing legal vehicle transfer documents for the Department of Motor Vehicles, verifying and processing payoffs on vehicle trade-ins. Additionally, the incumbent will communicate status of payments to partners, lienholders, and customers.

Organizational Relationships: VP Marketing

Job Responsibilities:

  • Handle all inquiries regarding title & payment information from customers and associates.
  • Work with multiple state forms and laws
  • Manage multiple platforms at once
  • Submit all legal transfer documents to the store.
  • Manage & prepare checks to purchase used vehicles.
  • Communicate status of payment to partners, lienholders, and customers.
  • Keep current with all applicable laws.
  • Handle Escalations
  • Assist with production and maintenance of team reporting and tracking documents
  • Properly represent the company to its customers and vendors in a friendly manner.
  • Demonstrates behaviors consistent with the Company’s Vision, Mission, and Values in all interactions with customers, co-workers, and suppliers.
  • Adheres to all company policies, procedures, and safety standards.

Qualifications:

  • Highschool or equivalent education required. Associate degree in business administration or related area of study preferred.
  • Multitask skills
  • Organizational skills
  • Excellent attention to detail
  • Prior tag and title work experience preferred.
  • Ability to read and comprehend instructions and information.
  • Excellent communication skills, including customer service and customer care.
  • Proficiency in MS Office, specifically Excel and Word functions.
  • Professional personal appearance.
  • Strong customer service skills.

Physical Requirements & Working Conditions:

  • Remote position
  • Must have a quiet environment, reliable internet connection at home and two monitors.
  • Prolonged periods of personal computer usage and data entry.

Job Type: Full-time

Pay: $23.00 – $27.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 10 hour shift
  • 8 hour shift
  • Day shift
  • Monday to Friday
  • Night shift
  • Overtime
  • Weekend availability

Supplemental Pay:

Education:

  • High school or equivalent (Required)

Experience:

  • Automotive title: 2 years (Preferred)
  • Microsoft Excel: 2 years (Preferred)

Shift availability:

  • Day Shift (Preferred)
  • Night Shift (Preferred)
  • Overnight Shift (Preferred)

Willingness to travel:

Work Location: Remote

About Company

Company: AutoNation – 3.4

Company Location:  Remote