Production Software Engineer (US) Jobs in Remote at Cloudian

Title: Production Software Engineer (US)

Company: Cloudian

Location: Remote

Salary: $80K – $100K*

Category: Information Technology

Job Description



HyperStore SDK and Tool development

Core libraries or SDKs that are general and reusable.

Custom tools based on SDKs.

Tool types


Bug fix, repair

Custom fixes for customers. Develop, test, release and support.

Root-Cause Analysis (RCA). Create and present root-cause analysis documents by working with other teams.

Escalation liaison between Technical Support and core Engineering. Manage escalations and priority management between the Technical Support and core Engineering teams.

Limited travel may be required to customer sites and Cloudian offices. 10% time.


Java development experience. Must have minimum of 1 year of production development experience, including unit testing of own code. “Production” means that the code is in use by external 3rd parties. Must be able to demonstrate the ability to quickly write clean Java code.

Programming experience using external SDKs or libraries. Ideally, this would be something such as building tools using the Amazon AWS SDK. Must be able to describe in deep technical detail what this experience was.

Linux systems knowledge and expertise. For example, should understand differences between iostat and vmstat.

Customer technical support experience. Must have experience working on customer technical issues including writing RCA documents. Must be able to describe your contributions to resolve a specific complex technical support incident.

Ability to write clear technical documents like root-cause analyses. Must be able to provide a sample document that demonstrates your technical writing skill.

Ability to effectively communicate across multiple teams like Technical Support and Development. Must be able to describe a case where you operated in such a cross-functional team.

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Valid through: 6/15/2020


About Cloudian

Cloudian, Inc. (formerly known as Gemini Mobile Technologies) is a US enterprise data storage company headquartered in San Mateo, California, with offices in Tokyo, Japan and Beijing, China. It produces Amazon S3-compatible object storage software and pre-configured hardware appliances. Cloudian was launched in 2011 by CEO Michael Tso and President Hiroshi Ohta. In 2012, Cloudian signed a deal with Japanese telecommunications company Nippon Telegraph and Telephone (NTT) to power its Biz Hosting Cloudn Object Storage service. Since then, other Cloudian customers include @nifty, Casale, Tyco, and ScaleMatrix.