Project Manager Job at Sapiens in Bethlehem, PA
Location: East Coast Or Remote work (Home Office)
Sapiens International Corporation (NASDAQ and TASE: SPNS) is a leading global provider of software solutions for the insurance industry, with a growing presence in the financial services sector. We offer integrated core software solutions and business services, and a full digital suite for the property and casualty/general insurance; life, pension and annuities; and reinsurance markets. Sapiens also services the workers’ compensation and financial and compliance markets.
Our portfolio includes policy administration, billing and claims; underwriting, illustration and electronic application; reinsurance and decision management software. Sapiens’ digital platform features customer and agent portals, and a business intelligence platform. With a 30-year track record of delivering to more than 400 organizations, Sapiens’ team of over 2,500 operates through our fully-owned subsidiaries in North America, the United Kingdom, EMEA and Asia Pacific.
For more information: www.sapiens.com
The Project Manager work hands-on leading our clients and internal staff in implementing our proprietary applications. This position requires technical aptitude, business/industry knowledge, and customer-facing skills. The Project Manager may spend the majority of their time at the client site, working directly with the customers’ business and technical teams. Or, more time may be spent in the office or employee home office, depending on the account requirements.
Projects are staffed to provide both business and technical expertise for the client. The responsibilities outlined below represent the overall duties accomplished by the team. An individual contributor may be accountable for only a sub-set of the duties listed.
Outside of primary project responsibilities and/or while not assigned full time to a specific project, members of the Project Management group will take on internal responsibilities as deemed appropriate.
Responsible for ensuring that in-house and customer projects are delivered in scope, on-time, in superior quality and on-budget.
Utilize Agile or waterfall project management methodologies and relevant supporting software in the planning, scheduling, reporting and change management of the projects.
Manage (in a matrix way) business analysts, developers and testers throughout the project lifecycle – from business requirements acquisition to a successful go-live.
Create, monitor and execute project plans.
Work closely with the project technical leads in the creation and management of project artifacts, schedules and budgets.
Governance – provision of customer project statuses, project timeline maintenance, project plan performance reporting, etc
Estimate and create project budgets including but not limited to: tracking and monitoring project cost, review of budgets and costs with customer and internal management, management and maintenance of detailed project time records for all members of the project team.
Management of problem reports and working with the technical lead on the scheduling of workarounds and fixes for such items.
Audit implementations to ensure the implementation processes defined internally are followed.
Manage customer expectations and deliverables including as appropriate client issues management and escalation.
Report, document and manage risks, risk mitigation activities and the resolution of system delivery and support issues.
Support the sales and account management functions to expand the customer relationship beyond the projects.
Desired Skills & Experience:
Must have a minimum of 7+ years of overall experience in leading full life cycle of software implementation projects which included all aspects: requirement, implementation, testing, development &delivery to customers.
Position requires some travel;
Experience with all aspects of project management practices including use of Microsoft Project.
A self-starter who thrives in a fast-paced environment and has ability to manage and prioritize concurrent work assignments
Experience leading teams providing coaching, mentoring and training to customers
Strong knowledge, understanding and experience working with Agile and waterfall methodologies
Strong business orientation and experience in direct interaction with customers
Knowledge and experience in project delivery methodology
A history of delivering projects meeting requirements, on schedule and under budget
Strong customer support experience
Must possess demonstrated exceptional oral, written, and presentation communication skills.
Motivated to succeed with a can-do approach.
PMP certification – preferred
Must live and be eligible to work in the USA
Sapiens is an E-Verified & Equal Opportunity/Affirmative Action Employer, M/F/D/V.
Company Location: Bethlehem, PA