Property Claims Examiner – Full-time Job at ClaimsPro LP – International Programs Group – in Toronto Bay, ON

Job Description

ClaimsPro LP – International Programs Group

Property Claims Examiner – Full-time (Toronto, Ontario)

International Programs Group (IPG) is an independent third-party administration (TPA) team providing claims services for Lloyd’s of London syndicates, domestic insurers, self-insured entities, and organizations with high financial retentions.

We are currently seeking an Intermediate Property Examiner to join our team. The successful candidate will be part of a dynamic team that provides quality service to internal and external clients. They will display excellent customer service skills and will be a key contributor to the success of the organization by providing knowledgeable, detailed and timely service. Utilizing a ‘desktop’ model, IPG examiners manage claims from start to finish. This hands-on approach ensures that the claim is handled properly and also helps offset third-party adjusting costs.

Examine moderate to intermediate complex property claims;

Produce reports with occasional guidance from Manager

Direct Field Adjusters on task assignment investigations;

Settle claims directly with Insureds or their representatives;

Administer claims payments/settlements through trust accounts;

Liaise with all stakeholders to insure clients needs are met;

Report back to the syndicate or self-insured according to their guidelines.

Qualifications & Experience

While licensing and experience are critical to being able to handle significant examining tasks for a TPA, we are looking for someone with a demonstrated and proven track record of performance. You will have to be strong technically, a solid planner and organizer, and understand key issues plus provide solid solutions. You will have to be motivated to do this type of work and be excited by the challenges that a rapidly growing organization faces.

Successful applications to this job will address:
your education, with relevant post-secondary education being an asset;

your completed CIP courses, or working towards CIP designation is helpful.

your ability to hold an independent adjusting license

your experience delivering relevant claims adjusting and/or examining work

Exposure to the Lloyd’s market would be an asset

your experience positively contributing to a high-performing team;

examples of your strong aptitude and ability to work with technology;

your attention to detail and your ability to communicate professionally.


Proactive, and thorough investigation of each and every claim;

Timely in claim handling and adjusting;

Ability to work independently

Careful with an attention to detail handling claims documentation with electronic notes;

Appropriate management of claims expenses;

Timely in loss reserving according to our clients’ respective reserve philosophies;

Focused on dealing with claims properly and economically;

Professional, paying claims only where insured or insurer is legally liable;

And is realistic with their claims reserves in accordance with client guidelines and philosophy.

Environment/Working Conditions

The global COVID-19 pandemic required the vast majority of employees to very quickly commence working from home to ensure the safety of IPG employees and the uninterrupted operation of our business. During the pandemic, most employees have become used to the flexibility and appreciative of the opportunity to work from home. As communities and work environments continue to open up, and following consultation with its’ employees, IPG will aim to offer flexibility in regard to where employees work.

IPG has a flexible working environment leveraging technology. Physically it is expected that the successful candidate will be able to:

Sit at a workstation with the ability to alternate positions as required.

Strong computer usage/keyboarding – 70-80% of time.

Sit for 80% of day, 20% of day varied sit, stand and walk.

Telephone usage – average, as required.

SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

Please note, all new employees are required to be vaccinated and submit proof of vaccination as a condition of their offer of employment prior to their start date, subject to any valid human rights accommodations.

About Company

Company: ClaimsPro LP – International Programs Group –

Company Location:  Toronto Bay, ON

Job Category:

About ClaimsPro LP - International Programs Group -