Provider Relations Coordinator Jobs in Raleigh at Centene Corporation

Title: Provider Relations Coordinator

Company: Centene Corporation

Location: Raleigh

You could be the one who changes everything for our 25 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, multi-national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.

Position PurposePerform day to day duties to assure that provider information system is accurate for state reporting, claims payment, and directories. Act as a liaison between providers, Health Plans and Corporate including investigating and resolving provider issues.

Oversee and coordinate operational and administrative activities associated with provider relations, including provider education and liaison responsibilities

Receive all provider related mail, including address changes, claim reconsiderations, general inquiries and determine completion, accuracy and route accordingly

Assist in the coordination of completing the credentialing application for providers Receive and respond to external provider related issues

Complete internal directory audits

Develop and distribute marketing materials, including the mailing of welcome packets to new contracted providers and assist in setting up educational events

Educate providers regarding policies and procedures related to referrals and claims submission; web site education, EDI solicitation and problem solving (liaison responsibilities)

Our Comprehensive Benefits Package

Flexible work solutions including remote options, hybrid work schedules and dress flexibility

Competitive pay

Paid Time Off including paid holidays

Health insurance coverage for you and dependents

401(k) and stock purchase plans

Tuition reimbursement and best-in-class training and development


High school diploma or equivalent. Associate’s degree in related field preferred.

2+ years of managed care/Medicaid customer service experience or 1+ years of related administrative support experience.

Experience with Microsoft Excel and Access applications.

Knowledge in credentialing and contracting preferred.

2+ years of managed care/Medicaid provider relations, sales, or contracting experience highly preferred.

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

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Seniority level

Not Applicable

Employment type


Job function

Sales and Business Development


Insurance and Hospitals and Health Care

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About Centene Corporation