Quality Assurance Supervisor

Supervise employees and activities across areas of quality for smooth and continuous operations, including NCR, resource, training etc. management and is also responsible for the development of manufacturing role employees. This role will also be involved in projects for yield, process etc. improvement and lead implementation of new system/process.

Key Responsibilities:
Supervise employees and quality activities pertaining to the production of products and/or manufacturing processes in – and with quality/technical knowledge of – 2 or more production areas, depending on the complexity of the areas, in addition to conducting performance reviews, including resolving performance issues

Oversee the scheduling of work orders and team performance metrics

Ensure appropriate staffing for all positions

Accountable to ensure staff is appropriately trained to perform assigned work

Accountable for productivity and quality metrics of staff, and provide regular progress reports and quality metrics to management and cross-functional stakeholders

Lead improvement projects, partner with engineering on investigations and/or corrective actions, perform non-conformance investigations for review with engineering, assures documentation content is valid

Document owner for assigned product line inspection procedures

Monitor labour variances to meet established standards

Education and Experience:
Bachelor’s Degree

Substantial technical knowledge and experience in assigned work area, and sufficient experience in related manufacturing, quality and/or product development engineering

2 years years experience of previous related experience with full responsibility for all personnel including hire/fire authority and handling all aspects of employee relations in manufacturing, quality and/or product development engineering

Additional Skills:
Experience leading multi-cultural teams with cultural sensitivity

Project management experience

Proven expertise in Microsoft Office Suite with working knowledge of Enterprise Resource Planning (ERP) system, preferably JDE

Experience working in a medical device industry, preferred

Excellent communication and interpersonal relationship skills; possessing strong collaboration skills in partnering with cross functional stakeholders in order to achieve objectives, as well as mediating differences to achieve consensus

Adhere to all EHS rules and requirements and take adequate control measures in preventing injuries to themselves and others as well as to the protection of environment and prevention of pollution under their span of influence/control