Quality Engineer Jobs in Boise, ID at Micron Technology
Title: Quality Engineer
Company: Micron Technology
Location: Boise, ID
Salary: $80K – $100K*
Category: Telecommunications & Hardware
Do you want to be part of a team that drives business and builds cutting edge technology? A team where quality is not just about customer satisfaction but also impacts life safety?
Micron’s Global Quality team collaborates with every department across Micron on the full spectrum of the company’s product portfolio, from memory and storage solutions for cell phones to the technology needed to make vehicles see, think, and act autonomously. For automotive products, especially, Best-in-Class quality and reliability is critical.
As a member of the Global Quality team, you will be a guardian of Micron’s brand. You will innovate creative solutions to prevent problems with product performance before they occur and minimize the impact when they do. You’ll also be on the frontlines of significant customer issues. In all you do, you’ll demonstrate your technical knowledge and creativity to deliver efficient and effective solutions.
Does this sound like the right team for you? Good news. We’re hiring
As a DRAM and Emerging Memory Quality and Reliability Assurance (DEMQRA)Returned Material Authorization (RMA) Engineer at Micron Technology, Inc., you will be responsible for leading and tracking the formal Failure Analysis (FA) of customer-returned product. You will summarize analysis at the electrical and physical level, identifying root cause, and establishing an associated containment plan. In this role you will work with various engineering and manufacturing groups to evaluate and implement corrective actions (CAs) for the identified issues. You will also be required to regularly communicate Failure Analysis results to customers as well as other Micron engineering and manufacturing teams. Additionally, you will need to sustain knowledge of device capabilities and characteristics along with a basic understanding of the associated manufacturing processes.
The DEMQRA RMA Engineer demonstrates the ability to handle multiple customers and takes care of multiple issues at one time, while providing detailed and timely follow-up between all applicable internal organizations at Micron.
Manage Failure Analysis of Customer Concerns
Understand the customer complaint as it relates to the DRAM component or module
When not already provided, initiate contact with customer or customer representative to identify specific failing conditions
Lead and direct initial bench level, system level, and ATE level analysis and interpret results
Coordinate detailed component level analysis (electrical (EFA) and physical (PFA)) and interpret results
Manage Communication of Results with Manufacturing and Engineering Teams
Review feedback/Corrective Action (CA) from various manufacturing areas
Ask follow-up questions as necessary to provide an adequate customer response
Translate results to a customer friendly format
Analyze data from various sources for trends and variations
Communicate the needed process improvements
Provide FA Reports to External Customers
Summarize the RMA background and FA results
Identify the root cause and potential improvements for use in reports
Identify and provide containment information associated risk assessment
Generate both interim and final FA reports for customer consumption
Provide customer support for ongoing questions/concerns related to the FA report
Maintain Knowledge of Device Capabilities and Characteristics
About Micron Technology
Micron Technology, Inc. is an American global corporation based in Boise, Idaho which produces many forms of semiconductor devices, including dynamic random-access memory, flash memory, and solid-state drives. Its consumer products are marketed under the brands Crucial Technology and Lexar. Micron and Intel together created IM Flash Technologies, which produces NAND flash memory. Micron was named one of Thomson Reuters top 100 global innovators in 2012 and 2013. Micron Technology is also ranked among the Top 5 Semiconductor producing companies in the world.