Receptionist Job at Marshall Motor Group in Blackburn

Job Description

Join a Great Place to Work® and use your industry experience to complete high quality maintenance, diagnostic and servicing activities in a franchised dealership

The Role

Marshall Motor Group are currently recruiting for a Receptionist to join our Mercedes dealership in Blackburn on a full time basis. You’ll ideally have some experience in a similar role and will be reporting to the Operations Manager.


Ensure that all customers, delivery drivers and other visitors are received in a pleasant and friendly manner

Handle all incoming telephone calls an ensure that they’re directly efficiently

Deal with all incoming and outgoing post

Operate and understand the company switchboard system

Ensure that holidays are booed and managed in line with company procedures

Maintain an up-to-date attendance log of staff so that incoming calls can be dealt with in the correct manner

Develop and maintain professional relationships with all staff, customers and external visitors

Develop and maintain professional working relationships with all customers, dealership colleagues, suppliers and external representatives

Be prepared to take on additional work as required

Some weekend work should be expected

Required Skills and Experience

Ideally you would have some experience in a similar role, although experience within a car dealership is not essential

Working knowledge of Microsoft office products

Great communication skills

Friendly and approachable manner

Proactive mind set

Positive, can-do attitude

Outstanding organisation and time management skills with the ability to work to deadlines

The Company

Marshall Motor Group is a multi-award winning company with strong values that put our people and customers at the heart of everything we do. Recently being recognised by the Great Place to Work Institute as one of the UK’s Best Large Workplaces, we have approximately 4,000 colleagues and a turnover of over £2billion; we are still growing! Benefits available to our colleagues in addition to generous salary packages include:

Comprehensive Tool insurance at no cost to you

Colleague discounts on new and used vehicles, parts and servicing

MAVTA reward and recognition awards

£600 Colleague Referral Bonus

Marshall Rewards discount shopping portal

Life assurance at no cost to you

About Company

Company: Marshall Motor Group

Company Location:  Blackburn

About Marshall Motor Group