Registrar, Patient Registration, Full Time Job at Grand View Health – 3.0 in Sellersville, PA
The primary functions of the Registrar are to schedule, greet, pre-register and/or register patients in a courteous and professional manner; verify insurance benefits; and check for authorization, pre-certification, physician order accuracy and referral necessity. The Registrar also obtains patients’ signatures for required forms and collects patient financial responsibility when required. The Registrar is responsible for providing professional, quality customer service, timely resolution to customer problems, and coordination of services to all customers. The position communicates revenue cycle-related issues to patients, physicians, physician office staff and other hospital colleagues. The Registrar rotates into various areas of the patient access department, including the emergency room, and may work a variety of shifts.
EDUCATION AND EXPERIENCE:
High school diploma/GED and over 1 year in patient access/registration, admissions, central schedule or call center required.
SKILLS AND ABILITIES:
Demonstrated written communication skills required.
Strong verbal communication and listening skills required.
Effective interpersonal skills required.
Knowledge of medical terminology required.
Ability to maintain the strictest levels of confidentiality required.
Demonstrated time management and priority-setting skills required.
Excellent organizational skills required.
Ability to simultaneously handle multiple priorities required.
Possesses familiarity with Microsoft Office (Word, Excel, PowerPoint, etc.) required.
Competency in the use of a variety of computer hardware and software systems required.
Knowledge of health insurance plans and their policies and procedures preferred.
Company: Grand View Health – 3.0
Company Location: Sellersville, PA