Release Agent Job at Livingston International – in Saint-Bernard-de-Lacolle, QC
Job Type: Full Time
Location: QC Saint-Bernard-de-Lacolle – CN018
Responsible for release, expedition and related client/carrier contact.
KEY DUTIES & RESPONSIBILITIES
Maintain, match and coordinate all incoming release documentation.
Contact clients/carriers for missing documentation, information and/or instructions.
Establish correct client accounts
Review established client procedures.
Enter data from documents.
Enter all additional costs.
Establish credit release as defined by company policy.
Split and collate documentation for presentation to Customs.
Apply bar codes.
Maintain, control and follow-up RMD package pending Customs release.
Respond to client inquiries regarding tracing and other client services.
Control and arrange payments of disbursements as required.
May be required to further expedite shipments and prepare export documentation.
May handle system batching reports.
May be required to back-up team members
Perform other related duties as assigned by management
Adhere to established policies and procedures.
KNOWLEDGE & SKILLS
Basic knowledge of customs operations.
Ability to coordinate assignments to meet deadlines.
Good interpersonal skills and to be able to deal effectively with clients, staff and management.
Good oral communication skills.
Ability to reflect a professional company image.
Required to have the willingness and capability to learn position with on the job training.
WORK EXPERIENCE – MINIMUM REQUIRED
No experience required
Required: High School/GED or equivalent
Business Acumen and Straight Talk
Inclusion and Collaboration
Customer First Focus
Leading and Developing
Livingston is proud to be an equal opportunity workplace and is an affirmative action employer.
Company: Livingston International –
Company Location: Saint-Bernard-de-Lacolle, QC