Remote Customer Service Agent Job at Grizzly Industrial Inc – 3.6 in Springfield, MO

Job Description


$1,500 Sign-On Bonus!!!

Our contact center is looking for charismatic individuals with excellent phone and communication skills who are looking to work from home. Our contact center offers challenging workflow, no rebuttal environment, and no telemarketing! All schedules are full-time. We offer great hours including no nights and every other weekend off! This is a team environment where we are training and development focused. If you want to be part of something special, this is it! No employee to employee competition, just teamwork.

Come join our goal-oriented culture where everyone shares a vision, and we promote helping each other achieve their goals.

Compensation and Benefits:
We offer competitive pay and a comprehensive benefits package including:

Starting Pay Range $14.00 – $17.00 per hour depending on experience

Up to a $1,500 sign-on bonus

Paid Training

Employee Assistance Program

Referral Program

Medical and dental insurance

Progressive premium coverage on dependent medical/dental insurance based on years of service

Employer-paid long-term disability, AD&D and life insurance

Optional short-term disability, dependent life insurance and AFLAC

Flexible Spending Account

Paid vacation and holidays

401(k) plan

Employee discount

Job Responsibilities:
Answering inbound calls

Place customer orders and optimize customer satisfaction

Offer accessorial items

General clerical duties

Job Requirements:
At least 2 year of applicable customer service is required

Computer literate

Ability to demonstrate typing proficiency

Diploma or General Education Degree (GED)

Inbound call center experience preferred

Device & Connectivity Requirements:
Broadband Internet with download speed 25mbps and upload speed 5mbps

About Our Company:
Since our inception in 1983, Grizzly Industrial, Inc. (www.grizzly.com) has become one of the USA’s largest providers of woodworking and metalworking machinery, tools and related accessories, with almost a million square feet of warehouse space in two states. Grizzly products can be found in all sizes of shops, from the large industrial production users, to the smaller cabinet and machine shops.

We provide high-quality products at the lowest possible prices through a strong internet and catalog presence. Grizzly was the first tool and machinery company to have a website over two decades ago.

Our Culture:
As a company, we value a strong work ethic and promote a corporate structure that is professional, collaborative, and organized. We place a strong value on respect, ethics and integrity and promote a positive, cooperative and fast-paced environment.

As an organization we focus on getting results, and in order to achieve results we remain focused on teamwork, maintaining high standards, and taking complete ownership of our work.

Grizzly is a drug-free and equal employment opportunity employer.

To learn more about our company’s products and history, visit our website at www.grizzly.com.

About Company

Company: Grizzly Industrial Inc – 3.6

Company Location:  Springfield, MO

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About Grizzly Industrial Inc - 3.6