REMOTE Shared Patient Care Coordinator Jobs in Denver at DaVita Kidney Care
Title: REMOTE Shared Patient Care Coordinator
Company: DaVita Kidney Care
2000 16th St, Denver, Colorado, 80202, United States of America
We are currently seeking aShared Patient Care Coordinatorto join our team to support a new operational process between DaVita clinics and health system care management teams. This position will help build and manage integrated care processes and relationships with DaVita’s dialysis clinics and partners.
Key ResponsibilitiesThis is a fully REMOTE Position:
Building, implementing, and managing a new coordinated care process in partnership with our clinics
Regularly communicating with DaVita’s clinics and clinical partners using outstanding customer service
Tracking, reporting, and following up on updates related to patient escalations and care
Problem-solving to build efficient communication processes
Preparing for and presenting during meetings with leadership
Collaborating with cross-functional teams to develop and scale new operational processes
Documenting new processes, as needed
Other duties as assigned
Experience And Qualifications
High school diploma or GED required
At least two years of work experience; experience in a healthcare setting is required
Proficiency with Microsoft Office/Excel/Outlook required
Excellent written and verbal communication skills over the phone and the computer required
Excellent organizational and time management skills, with a strong ability to independently get the right stuff done
Strong professionalism and customer service skills, with the ability to present to and interface with multiple stakeholders (e.g., clinics, external partners, cross-functional internal teams)
Knowledge of medical terminology, HIPPA procedures, and experience working in patient care settings helpful
Ability to quickly and effectively adapt to changing conditions and demands
Commitment to Service Excellence, patient satisfaction, and partner satisfaction
About DaVita Integrated Kidney Care (DaVita IKC)
DaVita Integrated Kidney Care (DaVita IKC) is an the integrated care division of DaVita Inc. working on DaVita’s vision to provide integrated care to all ESRD patients, who are some of the most medically complex and vulnerable patient populations in the US. Our more than 600 dedicated nurses, care coordinators, nurse practitioners (NPs) and business professionals integrate and manage care for more than 20,000 patients with late-stage chronic kidney disease (CKD) and end stage renal disease (ESRD) across the US each month.
We’ve proven that integrating care achieves the triple aim of improved patient quality of life, better outcomes and lower total cost of care. What sets DaVita IKC apart is that we not only provide great care management but we start with our heart with our patients and each other. We focus on creating both a great experience for our patients and a special place to work for our teammates.
We’re on a mission to revolutionize kidney care, with a vision of making integrated care the standard of care for all renal patients. To help us achieve our vision, we’re investing extensively in developing both our model of care and our team. When you join DaVita IKC, you’re joining a compassionate team committed to quality patient care. Through our commitment to training, growth and quality we consistently achieve superior clinical outcomes while giving teammates the opportunity to excel in an award-winning environment that enables them to thrive both professionally and personally.
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