Research Manager Job at Migrant Help – in Dover

Job Description

Location: Dover
Contract: 18 Months Fixed-Term
Hours: 35 Hours per week
Salary: £33,948
Increasing to £35,231 after successful completion of a 6 months probation period

Closing Date: 18 April 2022
Vacancy may close early depending on volume of applications received.

About Migrant Help: *
Migrant Help is a leading charity that has been established for over 50 years and delivers a range of support and advice services to migrants across the UK. Our vision is for a global society that protects vulnerable migrants, treats them with respect and enables them to reach their full potential.
We are currently looking for a Research Manager to join our team on a Fixed-Term contract. There will be a potential for the role to be extended or made permanent.
We place a high value on employees in relation to the work that they do and the benefits the organisation offers, with an ethos of being a Great Place to Work.
These are some of the benefits we offer: *

  • Flexibility and work life balance
  • Enhanced family friendly provisions
  • Additional holiday entitlements
  • Perkbox benefits
  • Non-contributory pension scheme.

At Migrant Help, we foster a culture in which equality, diversity and inclusion are recognised, valued and encouraged. It doesnt matter who you are or where you come from, we match your skills with the needs of our organisation. As long as you share our values, vision and goals. We welcome applications from candidates regardless of their age, religion or belief, race, gender reassignment, disability, sexual orientation, sex, marriage or civil partnership, pregnancy and maternity.
The Role: *
We are seeking a Research Manager to provide support to the CEO by researching and reporting on sector, policy, service and client data held both internally and externally to identify key business intelligence needed for robust decision making. You will be responsible for considering policy development, exploring opportunities for the charity and investigation to identify trends. You will support Leadership to ensure delivery remains compatible to the vision and goals of the organisation, enabling Migrant Help to voice and champion development within the sector.

Working with internal and external stakeholders across the UK, you will ensure data is captured and evaluated, to further support evidence-led decisions. You will be comfortable using a range of research methodologies to produce actionable insights. You will be confident and clear in explaining information to technical and non-technical colleagues, using reports, presentations, storytelling and data dashboards. Aware of the value insight brings and its impact on existing and future programmes, you will be a proactive enabler, leading the C-Suite on the provision of Business Intelligence.

To be successful in this role, you will understand the problems we are trying to solve and can produce and communicate research plans and findings in clear, accessible, and engaging ways. You are confident in helping colleagues to understand the value research and can support teams to utilise research findings in the design, delivery and improvement of services, ensuring outcomes are client focused.

This role will contribute to the overall success of our organisation in accordance with Migrant Helps visions, values and objectives. The postholder will be responsible for demonstrating the culture and ethos of the charity, leading with integrity and collaborating across the organisation to further the strategy of Migrant Help.

We are seeking a self-starter, with excellent people and analytical skills to join our team who:

Sees the bigger picture and can translate business challenges and user needs into relevant, actionable research plans and objectives.

  • Possesses commercial experience in research, insight, data, and storytelling both verbally and in writing.
  • Has quantitative and qualitative research experience.
  • Demonstrates commercial acumen, strong communication, problem solving and time management skills.
  • Works effectively with stakeholders with a strong client focus.

Duties and Responsibilities:

  • Understand user needs and requirements by working closely with teams across the organisation to gather evidence using a range of research techniques supporting the delivery of products and/or services ensuring outcomes that are client-focused.
  • Lead on business intelligence activities from initial planning, through to information gathering, analysis and report writing.
  • Support the establishment of client-centred design approach, that will solve business problems and meet client needs within identified constraints.
  • Communicate research findings and recommendations credibly and effectively to a wide range of stakeholders and colleagues.
  • Be highly visible across the organisation as an advocate for research, engaging and building trust to create a culture that promotes the use of business intelligence as a priority.
  • Partner with colleagues to add maximum value to projects and develop a high-performing community of best practice.
  • Provide support with the writing of reports for both internal and external use.
  • The successful candidate will have the opportunity to work on a diverse range of projects, and to develop their skills in a range of applied research methods.

Migrant Help is committed to safeguarding those we provide a service to, applicants will have to undergo strict vetting procedures throughout different stages of the recruitment process.*

Right to Work in the UK

In addition to being able to provide documents to show their right to work in the UK ie passport or other right to work documents such as work visa, settled status document, certificate of registration, naturalization as a British citizen, Biometric Residence Permit etc.

This post is also subject to;

  • Counter Terrorist Check (CTC)

For CTC application applicant must: *

  • Be able to provide a valid passport eg. 10 year full British passport, EU or non-EU Passport with indefinite leave to remain
  • Be able to provide continuous UK address history for the previous 5 years
  • Provide full employment history for the previous 3 years and/or suitable documentation to cover any gaps in employment

All ID documents must show current address

We encourage applications from disabled people by offering them an interview if they meet the minimum criteria for the job*

See the Job Description for full person specification.

How to apply
To apply for this role, please click on the ‘use this link to apply’ button and complete the online application form attaching a copy of your CV and cover letter.

Selection Criteria
Your application will be assessed against the job description and person specification, which can be found via the above link, we therefore recommend you review both before you apply.

Interview Details
If you have been selected for an interview, you will be invited to a Microsoft Teams interview.
Closing Date: 18 April 2022*
Vacancy may close early depending on volume of applications received.

Successful Internal applicants will move to Migrant Help 2018 Terms and Conditions if they are not already.

As part of your role, it is important you operate within Migrant Helps values:
Protection, Diversity, Equality, Partnership, Innovation and Excellence.
Migrant Help is proud to be an equal opportunities employer.

Job Types: Full-time, Contract

Salary: £33,948.00-£35,231.00 per year

About Company

Company: Migrant Help –

Company Location:  Dover

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About Migrant Help -