Restaurant Day Supervisor

Our employees are our most valuable asset; they provide our guests with cherished memories and truly one-of-a-kind experiences. Working here means working within a team of passionate people towards the highest goals in hospitality. Achieving those levels of service requires an engaging and supportive work environment, which is why we pride ourselves on fostering skill development and advancement opportunities for internal candidates. In your position at the Wickaninnish Inn, you earn a competitive compensation package as well as the opportunity to expand professionally while working under the prestigious Relais & Châteaux banner.

We love what we do, but we also love where we live! Our remote location is an undeniable draw for our staff. Perched on nature’s edge, we have easy access to remote beaches, year-round hiking, surfing and fishing, and a thriving arts community. The Wickaninnish Inn offers year-round working schedules and shared staff housing opportunities for those who qualify, giving you ample time to get out and explore and participate in community events.

The Wickaninnish Inn is currently accepting applications for the position of Restaurant Supervisor within The Pointe Restaurant Leadership Team. This position will work a combination of AM Supervisory shifts and AM shifts as a Senior Server.

Whether or not they’re staying at the Inn, the Pointe Restaurant is a destination people come here to seek out. At the Pointe Restaurant we offer refined, personalized service alongside our exceptional cuisine; every role is pivotal to its smooth operation and creating memorable experiences. Team members must bring a keen sense of observation, an appreciation for organization and customer service, and a curiosity for food and beverage.

Duties Include:
Be true to the mission statements of the Inn. Constantly ensure that the “5 C” standards of Relais & Chateaux, the AAA standards and Wickaninnish service philosophies are followed

Assisting with training and development of all team members, including development and maintenance of the food and beverage training manual as directed by the Leadership Team

Assisting with recruitment, training, and development of all team members, including introductory and annual staff reviews

Constant innovative leadership ensuring guest and employee satisfaction

Assistant in management of all expenditures and revenues to meet and exceed all financial goals

Assist with management of food menus and beverage lists

Assist with payroll and other administrative aspects

Squirrel programming

Job Requirements/Qualifications:
The successful candidate must possess the following:
A minimum of 1 year previous experience in Supervisory/Management positions or a minimum of 2 years previous fine dining experience

Exacting standards relating to food, quality and presentation

Thorough knowledge of Wine, Spirits and Alcohols

The ability to successfully pass the Pointe Restaurant Wine Exam

A willingness to continually increase knowledge in regards to Food & Beverage through self training

Sommelier Certification an asset

Working knowledge of, previous experience with Squirrel, and Filemaker Pro, Word, Publisher, and Excel would be an asset

Good Human Resources Skills

An appreciation for detail and a passion for excellence in guest service

A willingness to lead and be constantly challenged to grow with the restaurant team

Enthusiasm for continual training of staff

A professional and positive attitude

Consistent punctuality and dedication

A calm, polite and composed demeanor

Must have valid Serving It Right; for the most up to date information regarding expiry dates and out-of-province equivalency please refer to the Food Primary Liquor License Terms and Conditions at https://www2.gov.bc.ca/gov/content/employment-business/business/liquor-regulation-licensing/publications-resources/liquor-licensee-terms-and-conditions-handbooks

A desire to contribute exciting and innovative ideas towards the ongoing improvement of the Pointe Restaurant and the Wickaninnish Inn as a whole

The ability to make a commitment of 2 years to the position

Recommended Training:
Serving It Right

Job Application Process:
Please send your Cover Letter and Resume by clicking the Apply Now button below. Please note this position is a Supervisory Level position which requires a commitment to a 2 year employment term.

By submitting an application you are attesting that the information given is accurate and you give consent to The Wickaninnish Inn to verify through means of previous employer contact. Due to the volume of applications we will only be contacting applicants that we feel are most compatible with our property.