Revenue Analyst Job at Mandarin Oriental Hotel Group – in Barcelona, Barcelona provincia

Job Description

Position: Revenue Analyst (Full time #528540)

Property / Office: Mandarin Oriental, Barcelona

Location: Barcelona, Spain

The Revenue Analyst is integral to the success of the Hotel’s Commercial Strategy team. The position will be responsible for the preparation of revenue reports that will assist the Director of Commercial Strategy in implementing the Hotel’s yield strategies. In addition, the Revenue Analyst will be required to review and analyze reports such as OTA Insight, STR, Agency 360 and other measurement tools and present revenue opportunities for the hotel.

Fundamental Requirements:
Accurate preparation and distribution of daily, weekly, monthly revenue reports. The reports include market segmentation analysis, production reports, source contribution analysis, daily pick-up reports, preferred guest program analysis, etc.

Assist with ensuring all rates are loaded and inventory maintenance is correct.

Perform audits and maintenance on all systems such as PMS, CRS, RMS, and Sales & Catering Systems to ensure content and information is correct.

Communicate strategies and procedures to other departments as required.

Maintain group pick-up reports and communicate with Sales regarding upcoming groups cut-offs.

Must be knowledgeable of all rates, room types, and hotel product.

Participate in weekly revenue management meetings.

Prepare Revenue Management Report information for all related meetings.

Monitor and analyze the competition daily / weekly through shop reports and the Internet to identify selling strategies and market trends.

Act as a point of contact in Regional Directors absence.

Assist in preparing short- and long-term forecasts.

Provide administrative support for the Revenue Management Team.

Review and analyze reports such as Demand360, STAR, Hotel Intelligence and other measurement tools and present revenue opportunities.

Update MARs in Delphi as required under the guidance of the Revenue Managers to ensure optimal use by sales team

Analyze local events and activities and project the effect of opportunities they create.

Prepare 10 Day Forecast for distribution to Management team so proper staffing levels are achieved.

Submit daily and monthly actual statistics to STAR.

Conduct Group audit checks (at least monthly) to ensure Delphi and the Property Maintenance System are in balance.

Place test calls to Central Reservation Office (CRO) and property to ensure accuracy of rate quoting, restrictions and selling approach.

Update the Daily Market Segment Analysis (DMSA). Ensure accuracy from the daily Flash Report.

Be knowledgeable of all special rates and promotions.

Review and/or complete a weekly PACE report

Assist in the completion of monthly Ecommerce tasks and reporting.

Perform other duties as requested by management.

Skills and Abilities:
Knowledge of all industry reports such as STR, Agency 360, etc.

Knowledge of the IDeaS RMS

Proficient in Microsoft Excel, Word, Power Point, Power BI

Must have high level of understanding and use of Property Management Systems.

Ability to work quickly in a high-pressure & high stress environment

Ability to communicate clearly both verbally and in writing

Excellent time management skills

Exceptional with details and follow up

Strong work ethic and professional focus; High level of integrity and discretion.

Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.

Must be able to maintain confidentiality of information.

Education & Experience:
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, or related major, preferred.

At least (2) year experience in a revenue role.

A proven track record of success in a hotel or a related service industry.

Advertised: 30 Apr 2022 Romance Daylight Time

Applications close: 31 Jul 2022 Romance Daylight Time

About Company

Company: Mandarin Oriental Hotel Group –

Company Location:  Barcelona, Barcelona provincia

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