RFS Manager – Kyndryl Job at Kyndryl France S.A.S. – in Paris (75)

Job Description

Why Kyndryl

Our world has never been more alive with opportunities and, at Kyndryl, we’re ready to seize them. We design, build, manage and modernize the mission-critical technology systems that the world depends on every day. Kyndryl is at the heart of progress — dedicated to helping companies and people grow strong. Our people are actively discovering, co-creating, and strengthening. We push ourselves and each other to seek better, to go further, and we carry this energy to our customers. At Kyndryl, we want you to keep growing, and we’ll provide plenty of opportunities to make that happen.

Please be aware that we have the Kyndryl candidate zone hosted by IBM for a certain period. If you have applied for an IBM role previously, you will be able to log into the candidate zone using your previous IBM log in details. When in the candidate zone, you will be able to see your previous applications for both IBM and Kyndryl.

For further information on privacy, please visit www.kyndryl.com/privacy.

Your Role and Responsibilities

We are looking for highly motivated, skilled individuals, who are passionate about selling, client interaction, challenging the status quo and identify new business opportunities to grow an existing client portfolio.

You will work with the client to understand issues and requirements and respond to Request for Service (RFS) to help grow the business in an account with a presence in France.

Responsibilities :

  • Shape and drive an appropriate RFS growth plan for your client with the client account team
  • Understand customer requirements and identify potential business opportunities to drive sales
  • Generate repeat sales at assigned client and support sales efforts of the practice
  • Manage all RFS requests from the client end to end (Full sales cycle)
  • Ensure positive client satisfaction and relationship is maintained
  • Participate in account planning and strategy for the clients working with the account team
  • Reach out to existing clients to cross-sell and up-sell

Required Technical and Professional Expertise

  • Be able to manage client expectations and relationships
  • Have financial acumen and be able to provide and explain financial reports.
  • Ability to set direction and work effectively in cross functional teams to reach goals
  • Excellent communication, negotiation and presentation skills and a strong focus on client happiness.
  • A good technical understanding of how we design, build & run the customer’s IT infrastructure
  • A proven track record in Strategic Outsourcing Sales and Relationship Management at senior management level
  • Demonstrated leadership skills managing in a matrix environment on-shore, near-shore and off-shore delivery resources
  • Have native level of French
  • In addition to French, the common language in use in Kyndryl is English so “Business English” is a core requirement.

Preferred Technical and Professional Experience


Required Education


Preferred Education

Technical Diploma

Being You @ Kyndryl

Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Other things to know

For additional information about location requirements, please discuss with the recruiter following submission of your application.

Primary Job Category


Role (Job Role)

Solution Representative-Brand Specialist

Employment Type


Contract Type


Position Type


Travel Required

Up to 40% or 2 days a week (home on weekends- based on project requirements)


(Y024) Kyndryl France S.A.S.

Is this role a commissionable / sales incentive based position


About Company

Company: Kyndryl France S.A.S. –

Company Location:  Paris (75)

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About Kyndryl France S.A.S. -