Overview

Room Attendant Job at The Wickaninnish Inn in Tofino, BC

Job Description

Although the Wickaninnish Inn has been fortunate over the years to receive many accolades and rewards, we are especially proud of our Housekeeping Department which itself is a Provincially awarded team! We are honoured to have been recognized both in 2018 and 2019 by the BC Hotel Association with a Housekeeping Excellence Award.


What can you say about Housekeeping? Yes, the bulk of the work in most Housekeeping Departments is cleaning; let’s not gloss over the fact that Room Attendants clean toilets, sinks, showers, make beds, vacuum kilometers of carpet each day and fold mountains of laundry. What makes it so fun at the Wickaninnish Inn, why is it different here, and what can you get out of the experience? Our Housekeeping Team offers an exceptionally team-orientated culture, through leadership and empowerment every employee to encouraged to seek out those moments in which they can engage with a guest and make their stay that much more memorable. The department prides itself on setting the stage for guests; one day you could be helping set a room up for a surprise birthday with balloons and twinkle lights and the next day tasked to ensure that a guest’s special pillow is in the room prior to their arrival. You are not a back of house employee, you are front and center!

Please note due to COVID-19 operating regulations/standards some duties may change.

Main Objectives for Room Attendant:
Be one of the front line contacts for guests requiring Housekeeping assistance, committed to ensuring the guests’ Wickaninnish Inn experience exceeds their expectations.

Project a friendly and professional demeanour to guests, making them feel welcome and at home while at the Inn.

A professionally groomed appearance.

A positive and pro-active attitude.

A calm and capable demeanour.

Handle cash and gratuities with accuracy, honesty and discretion.

Keep work area clean, tidy and fully stocked.

Complete all necessary administrative duties so work is properly documented.

Keep all Inn guests safe and free from harm.

Some duties may change due to COVID-19 operating regulations/standards.

Job Requirements/Qualifications:
Must possess the desire to be part of a world-class Housekeeping/Guest Service Team.

Exemplary customer service skills and a demonstrated willingness to exceed guest expectations are the minimum expectations for all Wickaninnish Inn employees.

Ability to multi-task in a busy environment and creative problem solving skills are necessary.

Excellent interpersonal and verbal communication skills are needed. Full command of the English language is required.

Ability to maintain all COVID-19 operating regulations/standards.

Must enjoy working evenings and weekends.

Minimum 1 year experience in a full service hotel an asset.

Salary/Wage: $17.00

Job Application Process:
To apply for this career opportunity, please send your resume with letter of intent by clicking the apply now button.

Wages may be increased due to annual salary reviews, provincial minimum wage changes or at the employer’s discretion.

By submitting an application you are attesting that the information given is accurate and you give consent to The Wickaninnish Inn to verify through means of previous employer contact and collection of information directly or in directly through public social media. Due to the volume of applications we will only be contacting applicants that we feel are most compatible with our property.

About Company

Company: The Wickaninnish Inn

Company Location:  Tofino, BC

Job Category:

About The Wickaninnish Inn